Cas Mills
West Jordan,UT
Summary
To bring a strong background in relationship management and persuasive communication. Eager to leverage interpersonal skills and a goal-oriented mindset to deliver immediate value.
Overview
12
12
years of professional experience
Work History
Regional Sales Manager
Reading Truck Equipment
Salt Lake City, UT
05.2024 - Current
- Cultivated relationships with key clients to enhance customer loyalty and retention.
- Conducted market research to identify new sales opportunities and drive business growth.
- Analyzed sales data to develop strategic plans that improved territory performance and efficiency.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Monitored competitor activities to maintain competitive advantage.
- Collaborated with the marketing team on creating effective promotional materials for events and tradeshows.
Territory Sales Manager
Rocky Mountain Lifts
West Valley City, UT
11.2023 - 04.2024
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions and account information in CRM system.
- Negotiated prices, terms of sales and service agreements for all product lines.
- Met customer service expectations through problem resolution, daily communication and follow-up.
Warranty Administrator
Ditch Witch Of The Carolinas
Charlotte, NC
06.2021 - 04.2023
- Managed daily operations and oversaw a team of technicians, ensuring high-quality workmanship and timely completion of assigned tasks.
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
- Processed claim paperwork and followed up on missing information to complete processing.
- Managed warranty parts inventory, ensuring prompt return to vendors for reimbursement purposes.
Assistant Parts Manager
Thermo King
West Valley City, UT
06.2018 - 02.2021
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Submitted reports to senior management to aid in business decision-making and planning.
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
- Streamlined parts inventory management through diligent tracking and recordkeeping.
- Conducted regular audits of parts inventory to minimize discrepancies and maintain accurate records for financial reporting purposes.
Inside Sales Representative
Ahern Rentals
Salt Lake City, UT
11.2013 - 04.2018
- Answered customers' questions regarding products, prices, and availability.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Used CRM software to maintain detailed contact logs and account records.
- Set up new accounts, established customer credit and set up payment methods.
- Maintained accurate billing by invoicing accounts correctly.
Education
Technical Degree - Diesel Technology
Tooele Applied Technology College
Tooele, UT05-2004
High School Diploma -
Hunter High School
West Valley City, UT06-2003
Skills
- CRM Software
- POS System proficiency
- Professional Customer Service
- Multitasking and Organization
- Lead prospecting
- Teamwork and Communication
- Inventory Management
- Technical knowledge
- Order Management
- Suspension Diagnostics
- Welding Techniques
- Attention to Detail
- Dispatching
- Scheduling
- Leadership
Timeline
Regional Sales Manager
Reading Truck Equipment
05.2024 - Current
Territory Sales Manager
Rocky Mountain Lifts
11.2023 - 04.2024
Warranty Administrator
Ditch Witch Of The Carolinas
06.2021 - 04.2023
Assistant Parts Manager
Thermo King
06.2018 - 02.2021
Inside Sales Representative
Ahern Rentals
11.2013 - 04.2018
High School Diploma -
Hunter High School
Technical Degree - Diesel Technology
Tooele Applied Technology College