Casandra Bernal
Hayward,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Castro Valley, CA
05.2023 - Current
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Retail Sales Associate
TJ Maxx, TJX Companies
Fremont, CA
04.2021 - 11.2021
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Assisted customers with finding the right product for their needs.
- Processed returned merchandise according to company policies.
- Stocked shelves with merchandise according to company standards.
Education
High School Diploma -
Arroyo High School
San Lorenzo, CA06-2021
Some College (No Degree) -
Woodland Community College
Woodland, CALas Positas College
Livermore, CASkills
- Coffee expertise
- Beverage Preparation
- Food Running
- Up-selling
- Ordering Procedures
- Opening and closing duties
- Speedy and efficient
- Safe Food Handling
- Cash Register Operation
- Espresso machine operations
- Active listener
- Exceptional customer service
- Order Taking
- Friendly and outgoing
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- Nominated twice for the National Academy of Future Physicians and medical Scientists Award of Excellence (2018 and 2019)
Affiliations
- horseback riding
- crocheting
- Life Chiropractic College West Cadaver Program, Hayward CA (10-26-2019), (11-13-19), and (12-14-19)
- FACES Internship (summer of 2019)
- medshare, San Leandro
Timeline
Barista
Starbucks
05.2023 - Current
Retail Sales Associate
TJ Maxx, TJX Companies
04.2021 - 11.2021
High School Diploma -
Arroyo High School
Some College (No Degree) -
Woodland Community College
Las Positas College
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