Casandra Correa
Brownsville,TX
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
2026
2026
years of professional experience
Work History
Patient Care Technician
Valley Baptist Medical Center
- Patient Observation
- ADL support
- Feeding Assistance
- Patient Services
- Blood Glucose Monitoring
- Administrative Support
- Provided direct patient care and assistance to healthcare team members
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring
Phlebotomist
Valley Baptist Medical Center
07.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Front Desk Receptionist
Valley Baptist Medical Center
05.2022 - Current
- Greeted customers warmly and made them feel welcome
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
- Assisted with scheduling appointments for clients and visitors
CPR
Valley Baptist Medical Center
06.2021 - Current
- CPR techniques: How to perform CPR on adults, children, and infants, including chest compressions and rescue breaths
- Confidence: How to gain the confidence to respond appropriately to an emergency
- Provided emergency care, including cardiopulmonary resuscitation when necessary
- Recognizing emergencies: How to recognize the signs of a heart attack or stroke
- Scene safety
- Assessing breathing
- Using an Automated External Defibrillator (AED)
- Performing CPR (chest compressions)
- Proper hand placement
- The correct rate and depth of compressions
BLS
Valley Baptist Medical Center
07.2020 - Current
OBGYN Dr Nieves
Medical Assisting and Phlebotomist
03.2024 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Education
Juan José De La Garza
Matamoros Tamaulipas 08.2013
Skills
- Customer Service
- Appointment confirmation
- Listening Skills
- Basic nursing care
- Vital signs monitoring
- Emergency Response
Languages
Spanish
Elementary
Timeline
OBGYN Dr Nieves
Medical Assisting and Phlebotomist
03.2024 - 01.2025
Phlebotomist
Valley Baptist Medical Center
07.2022 - Current
Front Desk Receptionist
Valley Baptist Medical Center
05.2022 - Current
CPR
Valley Baptist Medical Center
06.2021 - Current
BLS
Valley Baptist Medical Center
07.2020 - Current
Patient Care Technician
Valley Baptist Medical Center
Juan José De La Garza
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