Casandra Ferreira
Nipomo,CA
Summary
Energetically driven and detail-oriented, I excelled in customer service and cash handling at Rite-Aid Pharmacy, enhancing customer satisfaction and operational efficiency. My proven organizational abilities and commitment to excellence, coupled with a strong work ethic, significantly contributed to a positive shopping experience, demonstrating my ability to meet and exceed employer expectations.
Overview
4
4
years of professional experience
Work History
Cashier
Rite-Aid Pharmacy
Arroyo Grande, CA
07.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Retail Associate
Walmart
Arroyo Grande, CA
03.2022 - 06.2022
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained clean sales floor and straightened and faced merchandise.
Housekeeper
Spyglass Inn
Pismo Beach, CA
07.2020 - 09.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
Diploma -
Lopez Continuation High School
Arroyo Grande, CA06.2018
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Money Handling
- Cleaning and sanitizing
- Time management skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Rite-Aid Pharmacy
07.2022 - Current
Retail Associate
Walmart
03.2022 - 06.2022
Housekeeper
Spyglass Inn
07.2020 - 09.2021
Diploma -
Lopez Continuation High School