Casandra Flores

Security Chief

United States Marine Corps

Havelock, NC

11.2019 - Current

SCI-ICD704 Eligibility.
Oversaw development and implementation of security policies, procedures, and protocols to ensure organizational security.
Developed and maintained relationships with local law enforcement agencies to promote safety and security.
Conducted training sessions on security awareness for staff members.
Monitored access control systems, CCTV cameras, alarms, fire safety systems, and other related equipment.
Reviewed incident reports submitted by security personnel and made recommendations for corrective actions.
Assessed current security measures against industry standards and recommended improvements where necessary.
Maintained records of all incidents that occurred on the premises, including any required legal documentation.
Recorded required data for incident reports and files.
Supervised property entrances and exits and monitored employee safety.
Set and managed security policies covering operations.
Trained new security officers on safety protocols and company standards.
Oversaw highly effective security team and managed scheduling and resource allocation.
Developed and implemented training methods to promote improved officer performance.
Demonstrated public safety dedication by patrolling community events.
Kept staff aware of security and safety concerns with regular meetings and drills.
Maintained effective working relationships with local and state government agencies and collaborated closely on investigations.
Recruited and managed competent personnel to handle security needs and maintain adequate coverage.
Conducted needs assessments and worked closely with leaders to correct problems and implement improvements.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Tracked progress on projects and provided timely feedback to staff members.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Created new strategies for improving customer service standards within the organization.
Reviewed reports from subordinate staff members before submitting them to senior management.
Collaborated with other departments to coordinate workflow processes between teams.
Provided ongoing training to address staff needs.
Coached staff members to develop long-term career goals.
Designed and developed training materials for new employees in the organization.
Adapted teaching methods according to the needs of individual learners or groups.
Maintained updated knowledge through continuing education and advanced training.
Provided technical support to customers via phone, email, and web chat.
Created multimedia presentations using PowerPoint, video conferencing tools, and other software applications.
Demonstrated leadership by making improvements to work processes and helping to train others.
Identified needs of customers promptly and efficiently.
Planned and completed group projects, working smoothly with others.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Provided guidance to subordinates on how to improve their performance and develop new skills.
Developed strategies to improve productivity and efficiency among team members.
Fostered a culture of continuous learning by encouraging employees to pursue further education opportunities.
Maintained up-to-date knowledge of industry trends, best practices, and emerging technologies.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Conducted detailed background checks of applicants to assess their eligibility for security clearance.
Maintained and updated databases with the latest information on personnel security clearances.
Reviewed confidential documents for accuracy and completeness before approving access to classified areas.
Ensured compliance with procedures established by federal, state, and local laws governing security clearance.
Investigated any discrepancies in applicant's backgrounds or histories as needed.
Provided guidance and advice to other departments regarding security clearance regulations and requirements.
Gathered all necessary information from applicants to process their applications in a timely manner.
Verified identity documents such as passports, driver's licenses. prior to granting access to secure facilities.
Performed periodic reviews of existing personnel security clearances.
Utilized various computer systems to track the status of each application throughout the process.

Summary

Overview

Work History

Security Chief

Education

Associate of Science - Liberal Arts And Sciences

Bachelor of Science - Sports And Health Science

Skills

Timeline

Security Chief

Associate of Science - Liberal Arts And Sciences

Bachelor of Science - Sports And Health Science

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