Casandra Holguin
Las Cruces,NM
Summary
I am a dedicated student with a strong interest in diagnostic medical sonography, and a deep desire to contribute to patient care. I've regularly been recognized for being a natural leader, highly coachable, and eager to learn in fast-paced environments. I thrive in team environments, and I'm looking forward to learning from highly trained sonographers. I bring a strong work ethic, compassion, and a willingness to learn from a team that values character as much as experience.
Overview
4
4
years of professional experience
Work History
Head Hostess
DH Lescombes Winery and Bistro
Las Cruces, NM
08.2024 - Current
- Greeted customers and provided them with menus.
- Greeted guests warmly upon arrival, seating them promptly.
- Assisted servers in bussing tables when needed during busy periods.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Provided menus to customers and answered questions regarding menu items.
- Handled cash payments and reconciled daily transactions accurately.
- Assisted in preparing the restaurant for opening and closing shifts.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
- Communicated clearly with kitchen staff regarding customer orders.
Sales Associate
Marshalls
Las Cruces, NM
09.2023 - 07.2024
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Processed credit card transactions quickly and securely.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Worked effectively in team environments to make the workplace more productive.
Student Intern
Dona Ana County (Cutie- Cules Nail Salon)
Las Cruces, NM
06.2021 - 08.2023
- Maintained cleanliness of the shop by wiping down surfaces, sweeping floors, and replenishing supplies.
- Worked collaboratively with other team members to ensure smooth operations within the salon.
- Demonstrated knowledge of different types of products used during services such as lotions, oils, creams .
- Provided excellent customer service to ensure satisfaction.
- Adhered strictly to company guidelines regarding dress code, punctuality and attendance.
- Cleaned and sterilized tools between clients in accordance with safety regulations.
- Resolved customer complaints in a polite manner.
- Greeted customers, answered questions, and provided information about nail salon services.
Education
High School Diploma -
Centennial High School
Las Cruces, NM05-2023
Skills
- Customer service
- Cash handling
- Inventory management
- Point of sale
- Problem solving
- Attention to detail
- Continuous improvements
- Influencing others
- Strategic planning
- Motivating teams
- Team leadership
- Coaching and mentoring
- Verbal and written communication
- Public speaking
- Analytical thinking
- Goal oriented
Languages
Spanish
Limited
References
References available upon request.
Timeline
Head Hostess
DH Lescombes Winery and Bistro
08.2024 - Current
Sales Associate
Marshalls
09.2023 - 07.2024
Student Intern
Dona Ana County (Cutie- Cules Nail Salon)
06.2021 - 08.2023
High School Diploma -
Centennial High School