Hi, I’m
Casandra Lawson
Foley,AL
Summary
Driven professional with a proven track record in customer service and operational efficiency, notably at Claires. Demonstrates exceptional work ethic and integrity, alongside strong customer assistance skills. Excelled in enhancing customer experiences and reducing cash discrepancies, showcasing both hard and soft skills without relying on daily tasks for impact.
Overview
2023
years of professional experience
Work History
Break Time Convenience Store
Cashier
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Claires
Assistant Manager
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Girly Girl
Cashier/stock
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Tacky Jacks
Hostess
04.2019 - 05.2022
Job overview
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Robertsdale High SchoolRobertsdale, AL
Ged
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Hostess
Tacky Jacks
04.2019 - 05.2022
Cashier
Break Time Convenience Store
Assistant Manager
Claires
Cashier/stock
Girly Girl
Robertsdale High School
Ged
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