Hi, I’m
Casandra Peterson
Vidalia,GA
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
years of professional experience
1
Certification
Work History
BJ Jordan State Farm
Insurance Agent
10.2024 - Current
Job overview
- Assisted clients in understanding insurance products and policy options.
- Communicated effectively to address client inquiries and concerns regarding coverage.
- Collaborated with team members to streamline onboarding processes for new clients.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Processed applications and managed documentation for new policies efficiently.
Ken's Auto Glass
Office Manager
05.2018 - 08.2024
Job overview
- Coordinated daily office operations to enhance efficiency and support team productivity.
- Managed scheduling and calendar systems, ensuring timely meetings and appointments.
- Maintained office supplies inventory, streamlining procurement processes for cost-effectiveness.
- Assisted in onboarding new employees, providing orientation on office procedures and policies.
- Developed and maintained filing systems, improving document retrieval times and organization.
- Supported financial management by processing invoices and tracking expenses accurately.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Teleflora
Inside Sales Representative
02.2013 - 05.2018
Job overview
- Executed sales strategies to drive revenue growth in competitive markets.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Set up new accounts, established customer credit and set up payment methods.
Education
Black River Technical College Paragould, AR
No Degree from Basics
Arthur's Beauty CollegeJonesboro, AR
License in Cosmetology
07-2012
Paragould High SchoolParagould, AR
High School Diploma
05-2007
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Customer follow-up
- Client relations
- Policy writing
- Policy renewals
- Property insurance
- Client account management
Certification
P&C License
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Insurance Agent
BJ Jordan State Farm
10.2024 - Current
Office Manager
Ken's Auto Glass
05.2018 - 08.2024
Inside Sales Representative
Teleflora
02.2013 - 05.2018
Black River Technical College
No Degree from Basics
Arthur's Beauty College
License in Cosmetology
Paragould High School
High School Diploma
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