Casey Alexander
Osage Beach,MO
Summary
Organized and dependable professional skilled at managing multiple priorities with a positive attitude. Eager to take on additional responsibilities to support team objectives. Diligent in building and retaining accounts through exceptional service. Expertise in event planning, marketing strategies, product promotion, and merchandising for market penetration. Highly effective at prioritizing tasks and meeting deadlines consistently.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Membership Director
Lake Area Chamber Of Commerce
10.2021 - 09.2024
- Increased membership retention and acquisition through innovative strategies.
- Regularly evaluated programs to align with members' needs.
- Drove growth in member acquisition and retention.
- Improved member satisfaction through communication and feedback.
- Built strong relationships with partners to enhance member value..
- Enhanced visibility through social media, newsletters, and events.
- Managed membership services budget with department heads.
- Organized successful events to build community among members.
- Analyzed data to improve member experience.
- Created promotional materials to attract new members.
- Worked with management to implement improvements and exceed goals.
- Met monthly targets: 80-100 visits, 75 calls, 50 emails, 3-5 sales.
- Attended Chamber Academy conferences.
Office Manager
Lake Area Chamber of Commerce
03.2021 - 10.2021
- Maintained confidentiality of sensitive information and records.
- Assisted with office events and meetings, ensuring smooth execution.
- Provided excellent customer service to address member inquiries.
- Managed office supplies, conducting inventory and ordering proactively.
Front of the House Supervisor/Management
Bandana's Bar-B-Q
1 2009 - 11.2023
- Managed daily restaurant operations for a positive customer experience.
- Supported upper management and occasionally led restaurant performance.
- Entered invoices and ordered supplies for operations.
- Created weekly schedules for 30-50 employees, optimizing staffing.
- Addressed underperformance with counseling, escalating when needed.
Secretary
Aflac
09.2008 - 05.2009
- Part-time secretary
- Managed communications, answered phones, and took messages.
- Assisted with paperwork and administrative tasks.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Catering Coordinator
Bandana's Bar-B-Q
4 2006 - 11.2023
- Contributed 15% to annual revenue through catering services.
- Planned events for 25 to 2,000 attendees, ensuring satisfaction.
- Managed customer communication, quotes, proposals, and scheduling.
- Implemented sustainable practices in catering operations.
- Coordinated with clients to meet specific catering needs.
Food Runner/Waitress
Bandana's Bar-B-Q
1 2006 - 11.2023
- Served customers full-time and part-time, focusing on catering services.
- Consistently exceeded guest expectations and ensured satisfaction.
- Promoted teamwork between front and back-of-house staff.
- Managed high-pressure situations calmly during peak hours.
Education
High School Diploma -
Camdenton High School
Camdenton, MO05.2006
Accomplishments
- Proficient in Word, Excel, Microsoft 365, PowerPoint, Constant Contact, Chambermaster, and Canva.
- Detail-oriented and highly organized.
- Experienced with ordering, inventory management, and vendor coordination.
- Strong phone and communication skills.
- Skilled at multitasking.
Certification
Chamber Management Academy
Lake Area Chamber of Commerce President's Award
Timeline
Membership Director
Lake Area Chamber Of Commerce
10.2021 - 09.2024
Office Manager
Lake Area Chamber of Commerce
03.2021 - 10.2021
Secretary
Aflac
09.2008 - 05.2009
Front of the House Supervisor/Management
Bandana's Bar-B-Q
1 2009 - 11.2023
Catering Coordinator
Bandana's Bar-B-Q
4 2006 - 11.2023
Food Runner/Waitress
Bandana's Bar-B-Q
1 2006 - 11.2023
High School Diploma -
Camdenton High School
Chamber Management Academy
Lake Area Chamber of Commerce President's Award
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