Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
The Landsby Mad & Vin
Solvang, CA
10.2020 - Current
Worked with POS system to place orders, manage bills and handle complimentary items.
Cultivated warm relationships with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Elevated customer satisfaction through followup and enthusiastic customer service.
Barista
Marriott
Santa Ynez, CA
10.2020 - 05.2021
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Server
Yodler
Mammoth Lakes, California
08.2014 - 05.2016
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Education
No Degree - Communications
Grossmont College
El Cajon, CA
Skills
Cool Under Pressure
Workflow Coordination
Menu Recommendations
Wine and Liquor Service
Valid Food Handlers Certification
Reliable and Responsible
ServSafe Certified
Timeline
Server
The Landsby Mad & Vin
10.2020 - Current
Barista
Marriott
10.2020 - 05.2021
Server
Yodler
08.2014 - 05.2016
No Degree - Communications
Grossmont College
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