
Dynamic scheduling professional with extensive experience at Oklahoma Heart Hospital Physicians, adept in managing complex schedules and securing prior authorizations. Proven leadership in coordinating teams and enhancing customer service, leveraging strong medical terminology knowledge and effective communication skills to optimize operational efficiency.
Managed schedules for two electrophysiologists, one physician’s assistant, and two nurses. Assisted with rescheduling appointments and adding insurance coverages. Supported the process of obtaining prior authorizations and scheduling new referrals from outside facilities.
Oversaw management of 26 operating rooms by coordinating anesthesia providers and ensuring availability of necessary equipment and qualified staff.
Directed daily store operations, including bank deposits, employee scheduling, inventory management, and team coaching.
Medical Terminology
Insurance Plans
Prior Authorizations
Referrals
Schedule Management
Customer Service