Casey Bruza
SLIDELL,LA
Summary
Dedicated Front Desk & Occupational Health Admin with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk & Occupational Health Admin
Pelican Urgent Care
11.2020 - Current
- Greet patients, answer phone calls, and schedule appointments using an advanced EMR system
- Verify patient insurance and collect payments
- Implemented effective filing systems that boosted efficiency and organization for files and records
- Ensure compliance with HIPAA regulations and strictly maintain patient confidentiality
- Communicate sensitive patient information and coordinate with translators to offer personalized service to individuals from diverse backgrounds
- Helped patients complete necessary medical forms including Occupational Health documents
FOH Manager & Server
Rock N Roll Sushi
11.2017 - 04.2022
- Adhered to safe work practices, food safety regulations and corporate guidelines.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Education
Medical Office Health Information Program
Delta College
Slidell12.2020
Skills
- Front Desk Administration
- Medical Billing and Coding
- Insurance Verification
- HIPAA Compliance
- EPIC & Microsoft Office
- Patient flow management skills
- Occupational Health and Safety
- Agility, Audiogram, Vision, PFT & OSHA requirements
- Physicals: DOT/CDL , Coast Guard, Crane Operator
- BAT & Drug Screens: urine & hair collections
Certification
- Certified Breath Alcohol Technician - November 2021
- Certified DOT Specimen Collector - November 2021
- Certified Specimen Collector - Psychemedics & Omega
Timeline
Front Desk & Occupational Health Admin
Pelican Urgent Care
11.2020 - Current
FOH Manager & Server
Rock N Roll Sushi
11.2017 - 04.2022
Medical Office Health Information Program
Delta College
- Certified Breath Alcohol Technician - November 2021
- Certified DOT Specimen Collector - November 2021
- Certified Specimen Collector - Psychemedics & Omega
- Physicals: DOT/CDL , Coast Guard, Crane Operator
- Agility, Audiogram, Vision, PFT & OSHA requirements
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