Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Casey Colon

Saint Cloud ,Fl

Summary

Dynamic Sales Associate with proven expertise at Journeys Shoe Store, excelling in customer service and teamwork. Recognized for effectively assessing customer needs, ensuring satisfaction, and enhancing store performance. Committed to delivering exceptional results through strong interpersonal skills and efficient transaction management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Journeys Shoe Store
8001 S Orange Blossom Trl Orlando, FL 32809 Unite
11.2023 - 05.2024

Executed cashier duties efficiently, ensuring customer satisfaction.

Customer Service Representative

Adonai Beauty Salón
Kissimmee, FL
08.2020 - 07.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Certificate Of Technical Studies - Billing And Coding

NUC University
3831 W Vine St, Kissimmee, FL 34741

Skills

  • Customer service
  • Teamwork and collaboration
  • Customer needs assessment

Certification

Phlebotomist, CPR

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Sales Associate

Journeys Shoe Store
11.2023 - 05.2024

Customer Service Representative

Adonai Beauty Salón
08.2020 - 07.2023

Certificate Of Technical Studies - Billing And Coding

NUC University
Casey Colon