Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Casey Cooper

Westerville,OH

Summary

Dynamic and dedicated professional with a strong background in customer service at Kroger. Proven ability to enhance customer relations through exceptional service and effective complaint resolution. Skilled in cash handling and time management, consistently contributing to store success and fostering loyalty among shoppers. Committed to maintaining high standards of cleanliness and integrity.

Completed the First Year of College with a 3.57 GPA and earned Deans List in the second semester

Overview

2
2
years of professional experience

Work History

Cashier

Kroger
11.2023 - Current

Cashier

  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

BSBA - Logistics And Supply Chain Management

Bowling Green State University
Bowling Green, OH
05.2028

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Team Building
  • Cash handling and management
  • Efficient Checkout

Accomplishments

Deans List 2nd Semester (2025)

3.57 Cumulative College GPA


Timeline

Cashier

Kroger
11.2023 - Current

BSBA - Logistics And Supply Chain Management

Bowling Green State University