Casey Garrow
Fort Collins,CO
Summary
Dynamic and dependable professional with extensive customer service experience at Beavers Market and Pinball Jones. Proven expertise in cash handling and staff training, fostering a positive environment that enhances customer loyalty. Recognized for building rapport with patrons and maintaining high standards of cleanliness and organization in fast-paced settings.
Overview
2026
2026
years of professional experience
Work History
Cashier
Beavers Market
Fort Collins, CO
10.2016 - 10.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout areas.
- Supported inventory management by restocking shelves as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Built relationships with customers to encourage repeat business.
Bartender
Pinball Jones
Fort Collins, CO
2022 - 2024
- Prepared and served a variety of beverages, ensuring high-quality presentation and taste.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Engaged with customers to build rapport, enhancing repeat business through personalized service.
- Served high customer volumes during special events, nights, and weekends.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Resolved technical issues with machines efficiently, minimizing downtime for popular games.
- Oversaw routine maintenance tasks such as cleaning game consoles and common areas to maintain a clean facility appearance.
- Answered guest questions to provide fun game experience.
- Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
Education
High School Diploma -
Polaris Expeditionary Learning School
Fort Collins, CO05.2017
Skills
Customer service
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Team collaboration
Staff training
ID verification
POS systems
Spirit, wine, and beer expertise
Honest and dependable
Accomplishments
- Principle Guitarist with Los Toms.
Timeline
Cashier
Beavers Market
10.2016 - 10.2025
Bartender
Pinball Jones
2022 - 2024
High School Diploma -
Polaris Expeditionary Learning School