Casey Huie
Bethlehem,PA
Summary
Customer-focused professional with expertise in service and communication. Skilled in conflict resolution and time management, ensuring client satisfaction and operational efficiency. Strong attention to detail and problem-solving abilities foster a welcoming atmosphere and enhance front desk management.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
In The Zone Athletics
Bath, PA
11.2024 - Current
- Greeted and assisted visitors, ensuring a welcoming environment and positive first impression.
- Managed phone calls and directed inquiries to appropriate staff members.
- Processed client registrations and updated membership records accurately.
- Maintained cleanliness and orderliness of front desk area, enhancing visitor experience and operational efficiency.
- Provided information about programs, services, and facility hours to clients.
Food Expeditor
Urbano Mexican Kitchen and Bar
Bethlehem, PA
12.2023 - 08.2025
- Coordinated food orders between kitchen and servers, ensuring timely and accurate delivery.
- Communicated with kitchen staff to swiftly resolve order discrepancies, maintaining service efficiency.
- Ensured proper plating and presentation of dishes, enhancing dining experience for guests.
- Ensured cleanliness in expediting area by regularly cleaning and organizing supplies.
Education
B.S. - Sport Management
Kutztown University of Pennsylvania
Kutztown, PA05-2029
Skills
- Front desk operations
- Customer service
- Guest relations
- Cash handling
- Attention to detail
- Time management
- Problem-solving skills
- Conflict resolution
- Communication skills
- Listening skills
Campus Involvement
Athlete, Men’s Track and Field, 08/25, Current
Honors - Scholarships
Kutztown University Board of Governors Scholarship, 09/25
Timeline
Front Desk Receptionist
In The Zone Athletics
11.2024 - Current
Food Expeditor
Urbano Mexican Kitchen and Bar
12.2023 - 08.2025
B.S. - Sport Management
Kutztown University of Pennsylvania