Casey Johnson
Marietta,GA
Summary
Respectful Employee with positive and upbeat professional success at balancing business needs. Well-organized in managing procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Access Representative
South Georgia Medical Center
Valdosta, GA
01.2023 - Current
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
- Assisted with scheduling outpatient appointments.
- Responded to patient inquiries regarding billing or financial matters.
- Ensured accuracy of all data entered into computer system.
- Scanned documents into electronic medical records system.
- Created new patient accounts in EMR system as needed.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Assisted with preparing daily cash reports for accounting department.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Resolved discrepancies between hospital systems and third party payers.
- Provided assistance to internal departments when needed.
- Answered phones promptly in a professional manner.
- Facilitated communication between patients, staff members, and third party payers.
- Managed incoming faxes related to patient registration processes.
- Actively participated in team meetings and training sessions.
Medical Assistant Trainee
Pruitt Healthcare
Valdosta, GA
01.2020 - 05.2020
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Cashier
Cookout
Valdosta, GA
09.2019 - 01.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Front Desk Clerk
Simply Hair Salon and Renewal Spa
Valdosta, GA
07.2018 - 09.2019
- Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
- Answered incoming calls and directed them to the appropriate personnel.
- Processed credit card, cash, and other forms of payment for guest accounts.
- Ensured that lobby area was clean, orderly, and stocked with necessary supplies at all times.
- Performed end-of-day closing duties such as balancing cash drawer, counting inventory items.
Education
High School Diploma -
Valdosta High School
Valdosta06-2020
Some College (No Degree) - Cosmetology
Wiregrass Georgia Technical College
Valdosta, GASome College (No Degree) - Sociology And Anthropology
Georgia Military College - Milledgeville
Milledgeville, GASkills
- Hospitality Management
- Attractions and amenities knowledgeable
- Multi-Line Phone Systems
- Guest Relations
- Complaint resolution
- Time Management
- Administrative Skills
- Listening Skills
- Cash Handling
- File Management
- Reservation Management
- Customer Service
- Microsoft Office
- Problem-solving skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- CPR
- CNA (Certified Nurse Assistant)
Timeline
Patient Access Representative
South Georgia Medical Center
01.2023 - Current
Medical Assistant Trainee
Pruitt Healthcare
01.2020 - 05.2020
Cashier
Cookout
09.2019 - 01.2020
Front Desk Clerk
Simply Hair Salon and Renewal Spa
07.2018 - 09.2019
High School Diploma -
Valdosta High School
Some College (No Degree) - Cosmetology
Wiregrass Georgia Technical College
Some College (No Degree) - Sociology And Anthropology
Georgia Military College - Milledgeville