Casey Looby

• Maintained organized layouts to highlight promotions and featured inventory.
• Executed financial exchanges accurately while following organizational guidelines.
• Cultivated strong customer relationships to drive repeat business.
• Executed transactions for returns, refunds, and exchanges in compliance with policy standards.

• Established personalized IEPs to support individual students in achieving educational and personal progress.
• Defined student learning outcomes by creating and managing IEPs to support targeted goals.
• Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
• Modified general education curriculum for special-needs students using various instructional techniques and technologies.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
• Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
• Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
• Modified general education curriculum for special-needs students using various instructional techniques and technologies.

• Addressed customer inquiries effectively.
• Answered customer questions about hours, seating, and menu information.
• Ensured smooth handling of demanding scenarios with effective time and resource management.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Resolved guest issues efficiently through attentive listening and quick action.
• Enhanced guest experience by helping staff maintain clean and organized dining spaces.
• Adjusted table layouts and seating arrangements to meet specific guest requirements.
• Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
• Managed reservations received by phone and walk-in to align with scheduling demands.
• Contributed to team success through effective communication and cooperation with coworkers and management.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
• Developed rapport with regular patrons to foster sense of community within establishment.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Utilized Open Table software effectively.

Designed individualized therapeutic strategies targeting student-specific speech and language needs.

Managed implementation of comprehensive care plans emphasizing family collaboration.