CASEY MINTKEN
Bennington,NE
Summary
Experienced with enhancing customer interactions to boost loyalty and sales. Utilizes effective communication and problem-solving strategies to address customer needs. Track record of maintaining high levels of customer satisfaction and achieving sales targets consistently.
Overview
21
21
years of professional experience
Work History
Food and Beverage Manager
The Players Club Golf and Country Club
09.2025 - Current
- Oversaw daily food and beverage operations, ensuring compliance with health and safety regulations.
- Developed and implemented training programs for staff to enhance service quality and efficiency.
- Managed vendor relationships, negotiating contracts to optimize cost-effectiveness and product quality.
- Monitored inventory levels, reducing waste through effective stock control and ordering processes.
- Analyzed customer feedback to identify areas for improvement in service delivery and menu offerings.
- Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
Client Manager
CONCENTRIC HEALTHCARE STAFFING
01.2023 - 01.2025
- Build relationships with account managers at various VMS agencies
- Submit potential healthcare traveler to jobs in VMS platforms, follow up with account managers on traveler submissions
- Set up organizational process to keep all travelers resumes, submissions, MSP requirements updated to avoid any delays in job placements.
- Keep in constant communication with both recruiters and account managers about current submissions or extensions. Making sure the traveler is never without a job.
- Led strategic initiatives that enhanced client satisfaction and retention rates.
- Cultivated strong client relationships through effective communication and personalized service.
- Managed complex client accounts, ensuring timely delivery of services and resolution of issues.
Music Producer / Mixing Engineer
ELEVATE STUDIOS
01.2017 - 01.2025
- Time management. Create a workflow that helps me complete multiple deadlines in a short amount of time
- Creative problem solving. Find creative ways to make less than ideal tracks work in a mix
- Rewrite music for artists to make them more marketable for record labels or radio.
General Manager
PARLIAMENT PUB
01.2014 - 01.2025
- Respond to customer messages from our website and social media ranging from complaints, credit card adjustments, and VIP reservations
- Creating promotional content and fliers for events and our website
- Responsible for staffing and scheduling employees
- Event coordination and promotion
Allied Recruiter
SUMMIT MEDICAL STAFFING
01.2022 - 01.2023
- Build and maintain trust and relationships with healthcare travelers
- Job search and present travelers with potential jobs
- Advocate for the traveler if there is an issue while on assignment
- Work with up to 20 different travelers simultaneously
Sales - Rainbow Vacuums
FRESH AIR
01.2005 - 01.2006
- Set up in home demo of the product
- Write up sales contract for sales
- Obtain referrals from clients to build my customer base
Education
Associates Degree - Graphic Design
The Creative Center
01-2002
Skills
- Customer Service
- Schedule Management
- Multi-tasking Projects
- Communication
- Event Coordination
- Creative Problem Solving
- Critical Thinking
- Time Management
Interests
Traveling, Snowboarding, Softball, Working Out, Writing Music, Going to Concerts, Watching Movies
Timeline
Food and Beverage Manager
The Players Club Golf and Country Club
09.2025 - Current
Client Manager
CONCENTRIC HEALTHCARE STAFFING
01.2023 - 01.2025
Allied Recruiter
SUMMIT MEDICAL STAFFING
01.2022 - 01.2023
Music Producer / Mixing Engineer
ELEVATE STUDIOS
01.2017 - 01.2025
General Manager
PARLIAMENT PUB
01.2014 - 01.2025
Sales - Rainbow Vacuums
FRESH AIR
01.2005 - 01.2006
Associates Degree - Graphic Design
The Creative Center