Casey Prajzner
Rita's Italian Ice
Furlong,PA
2027
years of professional experience
Business Management graduate from Moravian University with experience in customer service and team leadership. Strong communication, organizational, problem-solving, and leadership skills, with the ability to work effectively in fast-paced team environments. Seeking a full-time position where I can apply my business education and professional experience while contributing to an organization’s success and continuing to grow professionally.
Work History
Manager
- Supervised daily operations by overseeing staff, assigning tasks, and ensuring efficient service during shifts.
- Provided excellent customer service by handling orders, resolving issues, and maintaining a positive customer experience.
- Assisted with opening and closing procedures, including cash handling, inventory restocking, and maintaining cleanliness standards.
- Improved marketing to attract new customers and promote business.
Busser
- Supported the setup and breakdown of dining areas for events, ensuring readiness for service.
- Participated in training new team members on best practices for cleanliness and service standards.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Education
Bachelor of Arts - Business Management
- Starting Goalkeeper - Moravian Men's Soccer Team
- Elected Captain of Moravian Men's Soccer Team
- Landmark Conference Defensive Player Of The Year [2024-2025]
Skills
Team leadership
Time management
Decision making
Customer service
Staff management
Staff training and development
Timeline
Manager
Rita's Italian Ice
2020 - CurrentRead More
Busser
Station Tap House
2019 - 2021Read More
Moravian University
Bachelor of Arts from Business Management
Read More