Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Reagan

Houston,Texas

Summary

Friendly Bartender with exceptional customer service and cocktail making skills. Keeping work areas clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Overview

7
7
years of professional experience

Work History

Account Manager

Eiffel Trading
01.2021 - Current
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.

Bartender

Safari Marketing Group
03.2020 - Current
  • Work large scale events, such as Rodeo, concerts, and Astros games
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Operated efficiently in high-volume setting

Bartender

Moonshine Deck
05.2021 - 12.2021
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.

Flight Purser

Flight Services International
11.2018 - 02.2020
  • Directed junior team members in proper duties and company regulations.
  • Ensured controlled flight environment by responding to disruptive passengers per FAA and federal guidelines.
  • Completed flight logs, passenger action reports and inventory paperwork with high attention to detail.

Bartender

Rancho Grande Mexican Restaurant
07.2016 - 12.2018
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Multi-tasked to meet customer, business operations and server needs with minimal errors or delays.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Education

Marketing

LSU
LA
12.2023

Associate of Arts -

Tallahassee Community College
Tallahassee, FL
05.2015

Skills

  • Cocktail Service
  • Outstanding Customer Service
  • Ability to Lift 30 Pounds
  • Teamwork and Professionalism
  • Menu Memorization
  • Anticipating Guest Needs
  • Toast POS
  • High-Volume Environments
  • Customer Relationship Management

Timeline

Bartender

Moonshine Deck
05.2021 - 12.2021

Account Manager

Eiffel Trading
01.2021 - Current

Bartender

Safari Marketing Group
03.2020 - Current

Flight Purser

Flight Services International
11.2018 - 02.2020

Bartender

Rancho Grande Mexican Restaurant
07.2016 - 12.2018

Marketing

LSU

Associate of Arts -

Tallahassee Community College

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Casey Reagan