Casey Reddick
Platt Electric Supply
Filer,ID
30
years of professional experience
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Work History
Manager
11 Years 11 Months- Developed strategic sales initiatives, increasing customer engagement and market share.
- Mentored training programs to enhance staff performance and product knowledge.
- Managed inventory improving accuracy and reducing discrepancies.
- Streamlined inventory management system, improving accuracy and reducing discrepancies.
- Oversaw budgeting processes, ensuring financial targets were met consistently.
- Fostered strong vendor relationships to secure favorable pricing and terms for supplies.
- Managed and motivated employees to be productive and engaged in work.
- Mentored junior managers on leadership skills and best practices for operational efficiency.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Manager
6 Years 3 Months- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Managed resources for business growth.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed strategic sales initiatives, increasing customer engagement and market share.
Assistant Manager
2 Years- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Enhanced team productivity by streamlining operational processes.
- Assisted in budget preparation, ensuring alignment with financial goals.
- Oversaw daily operations to maintain store cleanliness and organization.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Inside Sales Representative
3 Years 4 Months- Developed and maintained strong customer relationships to enhance satisfaction and loyalty.
- Collaborated with cross-functional teams to streamline sales processes and improve operational efficiency.
- Implemented strategies to drive revenue growth through targeted outreach and follow-up initiatives.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of the company.
Outside Sales Representative
3 Years 3 Months- Cultivated relationships with key clients to drive sales growth and customer loyalty.
- Conducted product demonstrations to educate customers on features and benefits.
- Identified market trends to inform product offerings and sales strategies.
- Collaborated with internal teams to streamline order processing and improve customer satisfaction.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
Outside Sales Representative
3 Years 2 Months- Developed tailored solutions based on client needs, enhancing service delivery efficiency.
- Mentored junior sales representatives, fostering skill development and teamwork.
- Implemented feedback mechanisms to continuously improve product knowledge among sales staff.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Utilized customer feedback to identify new product opportunities and market trends.
Education
GED
Skills
Operations management
Sales management
Business development
Product management
Performance management
Performance evaluations
Staff training and development
Employee onboarding
Team leadership
Task delegation
Time management
Decision-making
Goal setting
Customer service
Timeline
Manager
Platt Electric Supply
11.2014 - CurrentRead More
Manager
Platt Electric Supply
08.2008 - 11.2014Read More
Assistant Manager
Platt Electric Supply
08.2006 - 08.2008Read More
Inside Sales Representative
Platt Electric Supply
04.2003 - 08.2006Read More
Outside Sales Representative
Platt Electric Supply
01.2000 - 04.2003Read More
Outside Sales Representative
Consolidated Electrical Distributors
10.1996 - 12.1999Read More
College of Southern Idaho
GED
Read More