Casia Dancer
Pontotoc,MS
Summary
Dynamic substitute teacher with a proven ability in classroom management and student engagement. Skilled in lesson planning and building relationships with students, fostering an inclusive learning environment.
Overview
13
13
years of professional experience
Work History
Substitute Teacher
Pontotoc City Schools
Pontotoc, MS
11.2023 - Current
- Implemented classroom management strategies to maintain a positive and productive learning environment.
- Developed engaging lesson plans aligned with curriculum standards to facilitate student learning.
- Adapted instructional materials to meet diverse student needs and learning styles effectively.
- Fostered relationships with students and parents to encourage open communication regarding academic performance.
- Integrated technology into lessons to enhance student engagement and participation in learning activities.
- Mentored new substitute teachers on effective teaching techniques and classroom management practices.
- Provided targeted support to struggling learners through one-on-one tutoring sessions, enabling them to achieve academic growth.
- Continuously pursued professional development opportunities to stay current with educational trends and research, allowing for the implementation of innovative teaching methods that benefitted student outcomes.
Substitute Teacher
Tupelo Public School District
Tupelo, MS
08.2022 - 05.2024
- Implemented lesson plans to facilitate student learning and engagement.
- Adapted instructional materials to meet diverse student needs and learning styles.
- Managed classroom behavior effectively to create a positive learning environment.
- Collaborated with teachers to develop and refine curriculum content.
- Maintained accurate attendance records and documentation for accountability purposes.
Lead Sales Associate
Dollar General
Tupelo, MS
05.2022 - 01.2024
- Supervised daily store operations, ensuring adherence to policies and procedures.
- Trained and mentored new team members on sales techniques and customer service standards.
- Analyzed inventory levels, optimizing stock management to reduce shrinkage.
- Developed promotional displays to enhance product visibility and drive sales performance.
- Implemented efficient checkout processes, improving customer satisfaction and reducing wait times.
- Conducted regular audits of sales reports, identifying areas for operational improvement.
- Collaborated with management to strategize seasonal merchandise placements based on trends.
AppleCare Advisor
Apple
Tupelo, MS
01.2020 - 05.2021
- Provided exceptional customer support for Apple product inquiries and troubleshooting.
- Resolved technical issues efficiently, ensuring high customer satisfaction rates.
- Educated customers on product features, enhancing user experience and engagement.
- Collaborated with cross-functional teams to streamline support processes and improve service delivery.
- Analyzed customer feedback to identify trends, driving improvements in service quality and communication.
- Implemented best practices for case management, increasing resolution efficiency and accuracy.
Line Supplier
Cushions 2 Go
Pontotoc, MS
05.2019 - 07.2020
- Streamlined supply chain processes to enhance material flow and reduce delays.
- Coordinated inventory management to ensure optimal stock levels and minimize waste.
- Trained new team members on safety protocols and operational procedures.
- Monitored production schedules and adjusted workflows for maximum efficiency.
- Implemented process improvements that increased output consistency and reduced errors.
- Analyzed supplier performance metrics to drive negotiations and enhance partnerships.
Cashier
Walmart
Tupelo, MS
05.2013 - 06.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced receipts at end of shifts.
- Assisted customers with product inquiries and resolved issues promptly.
- Trained new cashiers on operational procedures and customer service standards.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Tupelo High School
Tupelo, MS05-2010
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Behavior management
- Classroom organization
- Group and individual instruction
- Activity planning
- Lesson plan implementation
- Lesson planning
Languages
English
Professional Working
Timeline
Substitute Teacher
Pontotoc City Schools
11.2023 - Current
Substitute Teacher
Tupelo Public School District
08.2022 - 05.2024
Lead Sales Associate
Dollar General
05.2022 - 01.2024
AppleCare Advisor
Apple
01.2020 - 05.2021
Line Supplier
Cushions 2 Go
05.2019 - 07.2020
Cashier
Walmart
05.2013 - 06.2015
High School Diploma -
Tupelo High School