Casidy Collazo
Activate
JERSEYCITY,NJ
8
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Work History
Assistant Manager
2 Years 3 Months- Monitored inventory levels, facilitating timely reorders to maintain optimal stock availability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Led weekly team meetings focused on performance reviews, goal setting, and continuous improvement strategies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Shift Leader
1 Year 2 Months- Supervised daily operations to ensure efficiency and adherence to quality standards
- Implemented workflow improvements that enhanced team performance during peak hours
- Trained and mentored new staff on cookie production techniques and customer service protocols
- Managed inventory levels, ensuring timely restocking of ingredients and supplies
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Sales Associate
1 Year 1 Month- Maintained knowledge of current gaming trends and product offerings to provide informed recommendations.
- Assisted customers with product selection, enhancing their gaming experience.
- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Collaborated with team members to achieve sales goals and improve store performance.
- Managed inventory levels, including restocking shelves and organizing merchandise displays effectively.
- Implemented promotional strategies to drive sales during peak seasons, increasing foot traffic and engagement.
Clerk
1 Year 6 Months- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate inventory records and assisted in stock management.
- Assisted in training new staff on operational procedures and best practices.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Cleaner
3 Months- Maintained cleanliness and organization of display cases and work areas.
- Developed strategies for minimizing waste in cleaning processes, improving resource usage.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Sales Associate
3 Months- Implemented promotional strategies to drive sales during peak seasons, increasing foot traffic and engagement.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Arts - Graphic And Digital Design
Skills
Inventory management
Money handling
Customer service
Team leadership
Performance reviewing
Decision-making
Multitasking and organization
Multitasking
Timeline
Assistant Manager
Activate
05.2024 - CurrentRead More
Shift Leader
Bang Cookies
02.2023 - 04.2024Read More
Sales Associate
GameStop
09.2022 - 10.2023Read More
Clerk
Stop and Shop Supermarket
03.2021 - 09.2022Read More
Cleaner
Diamond Hut Jewelers
03.2019 - 06.2019Read More
Sales Associate
Shi By Journeys
08.2018 - 11.2018Read More
New Jersey City University
Associate of Arts from Graphic And Digital Design
Read More