Lead Medical Assistant
Eastern Plains Medical Clinic Of Calhan
Calhan, CO
05.2020 - 11.2021
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Oriented and trained new staff on proper procedures and policies.
- Monitored Point of Care test accuracy using quality controls.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Maintained detailed records of test results by entering data and patient information into computer.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Coordinated work of junior staff to keep team performance high and effectively handle needs of 60+ patients per day
