Summary
Overview
Work History
Skills
Timeline
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Casper Harris

Saint Joseph,MO

Summary

Dynamic insurance agent with proven success at TTEC, excelling in client relations and customer service. Skilled in life and health insurance sales, I effectively managed policy renewals and enhanced customer satisfaction through relationship building. Committed to professionalism and ethics, I consistently achieved high client retention rates through proactive follow-up and upselling strategies.

Overview

4
4
years of professional experience

Work History

Insurance Agent

TTEC
Saint Joseph, MO
10.2024 - 05.2025
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.

Delivery Driver

DoorDash
Saint Joseph, MO
03.2021 - 12.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Insurance Agent

Bankers Life and Colonial Penn
Saint Joseph, MO
09.2023 - 08.2024

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales
  • Customer follow-up
  • Client relations
  • New client acquisition
  • Life insurance
  • Upselling
  • Health insurance
  • Leads prospecting
  • Vision and dental insurance
  • Cold calling
  • Relationship building
  • Critical thinking
  • Customer referrals
  • Life insurance sales

Timeline

Insurance Agent

TTEC
10.2024 - 05.2025

Insurance Agent

Bankers Life and Colonial Penn
09.2023 - 08.2024

Delivery Driver

DoorDash
03.2021 - 12.2024
Casper Harris