- I enjoy helping others and giving back to the community
- Crafting, Painting and DIY Projects
- Gym Workouts
- Volunteering
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I like working with my hands and fixing things
- Embracing outdoor adventures such as traveling and planning trips with my family
Cassandra Brooks
Lexington,KY
Summary
Reliable and punctual professional experienced in front desk operations and customer support. Strong problem-solving skills and ability to maintain organized workflows. Graduated with
CNA and Medical Terminology.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Guarantee Pest Control
752 E Seventh St.
04.2017 - 05.2019
- Reference - Gary Blankenship - Phone: (859)421-4572
- Managed front desk operations, ensuring efficient handling of customer inquiries and appointments.
- Coordinated scheduling for pest control services, optimizing technician assignments and customer satisfaction.
- Maintained accurate records of client interactions and service requests using software.
- Handled incoming calls and emails, providing timely responses to client questions and concerns.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
High School Diploma -
Bryan Station High School
Lexington, KySkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Hospitality services
- Problem-solving
- Punctual and reliable
Interests
Timeline
Front Desk Receptionist
Guarantee Pest Control
04.2017 - 05.2019
High School Diploma -
Bryan Station High School