Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Cassandra Clark

Burnet,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Service AdvisorAutomotive TechnicianCashierCSA, Customer Service AssistantRanch Camp Counselor

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Burnet, TX
Open to relocation: No

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePaid time off

Summary

Detail-oriented professional skilled in customer service and complaint resolution. Expertise in maintaining accurate records and ensuring timely service completion, contributing to improved customer relationships. Professional in automotive service industry with proven expertise in managing customer interactions, diagnosing vehicle issues, and coordinating repairs. Strong focus on teamwork and delivering results ensures reliability and adaptability in dynamic environments. Skilled in communication, problem-solving, and technical understanding of automotive systems. Known for fostering collaborative relationships and driving customer satisfaction. Experienced with assessing vehicle conditions and advising on necessary repairs. Utilizes technical knowledge and client communication to ensure optimal service delivery. Track record of building strong customer relationships and maintaining high levels of satisfaction.

Overview

5
5
years of professional experience

Work History

Service Advisor

Cecil Motors Burnet
Burnet, TX
05.2025 - 01.2026
  • Provided accurate information about vehicle maintenance and repair services.
  • Collaborated with technicians to ensure timely completion of service requests.
  • Maintained customer records using dealership management software for efficient tracking.
  • Followed up with customers post-service to ensure satisfaction and build relationships.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.

Automotive Technician

Cecil Motors Burnet
Burnet, TX
01.2025 - 05.2025
  • Performed routine maintenance tasks, including oil changes and tire rotations.
  • Adapted quickly to new technologies and equipment in fast-paced environment.
  • Assisted in the repair of various automotive systems, enhancing technical knowledge.
  • Maintained a clean and organized workspace to promote safety and efficiency.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.

Cashier

H-E-B Grocery
Burnet, TX
05.2021 - 12.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Handled returns and exchanges following company policies and procedures.
  • Adapted quickly to changing priorities in a fast-paced environment.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

CSA, Customer Service Assistant

H-E-B Grocery
Burnet, TX
05.2021 - 12.2024
  • Assisted in training new associates on operational procedures and customer engagement techniques.
  • Provided exceptional customer service, resolving inquiries and complaints efficiently.
  • Maintained product knowledge to effectively assist customers with selections and recommendations.
  • Assisted customers by bagging their groceries in an efficient and timely careful manner while maintaining safe food practices
  • Pushed shopping carts in bulk weighing an upwards of 200lbs, maintaining safety in the parking lot and keeping bays stocked for customers

Ranch Camp Counselor

Mcclain Ranch
Bertram, TX
06.2023 - 07.2023
  • Supervised daily activities, ensuring safety and engagement for campers of various age groups.
  • Developed and implemented creative programming to enhance camper experiences and foster teamwork.
  • Trained new counselors on operational procedures, safety protocols, and conflict resolution techniques
  • Maintained safety between animals and children, keeping protocols and teaching children animal safety
  • Demonstrating safe horse riding habits and protocols for children

Education

High School Diploma -

Buras Lighthouse Academy
Burnet
03-2023

Skills

  • Strong work ethic
  • Customer service
  • Multitasking and organization
  • Excellent communication
  • Complaint resolution
  • Service scheduling
  • Workflow management
  • Client rapport
  • Mechanical aptitude
  • Sales and upselling

Timeline

Service Advisor

Cecil Motors Burnet
05.2025 - 01.2026

Automotive Technician

Cecil Motors Burnet
01.2025 - 05.2025

Ranch Camp Counselor

Mcclain Ranch
06.2023 - 07.2023

Cashier

H-E-B Grocery
05.2021 - 12.2024

CSA, Customer Service Assistant

H-E-B Grocery
05.2021 - 12.2024

High School Diploma -

Buras Lighthouse Academy
Cassandra Clark