CASSANDRA CROWELL
Palmdale,CA
Summary
Dedicated professional with strong client relationship management skills. Experienced in multitasking and conflict resolution, ensuring the well-being of diverse individuals. Committed to fostering open communication and enhancing client satisfaction.
Overview
13
13
years of professional experience
Work History
Family Nanny
Self-employeed
Santa Clarita, California
02.2013 - Current
- Supervised daily activities to ensure safety of children in home environment.
- Organized educational and recreational activities to support child development.
- Prepared nutritious meals tailored to dietary needs and preferences of children.
- Maintained clean, safe living space by managing household chores effectively.
- Facilitated age-appropriate activities, including arts and crafts and outdoor play.
- Communicated regularly with parents to discuss children's behavior and progress.
- Developed strong relationships with parents to foster open communication about development.
Elderly Caretaker
IHSS - In Home Supportive Services
Santa Clarita, California
03.2015 - 03.2019
- Facilitated daily living activities and personal hygiene for clients.
- Provided companionship and emotional support to elderly individuals.
- Managed medication schedules, ensuring timely administration of prescriptions.
- Prepared nutritious meals tailored to dietary restrictions and preferences.
- Maintained clean and safe home environments for clients.
- Encouraged client independence while offering necessary assistance.
- Transported elderly clients to appointments and social events.
Youth Program Leader
YMCA Daycare
Santa Clarita, California
06.2014 - 05.2017
- Developed and implemented diverse programs that enhanced social skills and teamwork among youth.
- Ensured safe environment by providing close supervision of daily activities.
- Maintained accurate records of participant attendance and program evaluations.
- Managed logistics and schedules for various program activities.
- Facilitated conflict resolution to promote positive interactions among children.
- Fostered relationships with parents to support children's success in the program.
- Led daily youth activities, promoting engagement and active participation.
Customer Service Cashier
Walmart
Canyon Country, California
10.2012 - 11.2014
- Processed customer transactions at checkout stations with high efficiency.
- Assisted customers with inquiries and provided accurate product information.
- Handled cash, credit, and debit transactions with precision.
- Resolved customer concerns to enhance satisfaction effectively.
Education
Bachelor of Arts - Teaching
Western Governors University
Salt Lake City, UT02-2024
Skills
- Microsoft Office proficiency
- Time management and multitasking
- Conflict resolution strategies
- Administrative support
- Client relationship management
- Customer assistance and support
- Safety management practices
- Effective communication skills
- Problem-solving techniques
- Leadership skills
References
References available upon request.
Timeline
Elderly Caretaker
IHSS - In Home Supportive Services
03.2015 - 03.2019
Youth Program Leader
YMCA Daycare
06.2014 - 05.2017
Family Nanny
Self-employeed
02.2013 - Current
Customer Service Cashier
Walmart
10.2012 - 11.2014
Bachelor of Arts - Teaching
Western Governors University