Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Websites
Timeline
Generic

Cassandra Dancak

Pittsburgh,PA

Summary

Dedicated individual with expertise in proofreading and a focus on customer satisfaction. Skilled in collaborating effectively with colleagues and clients to achieve common goals. Recognized for attention to detail and ability to resolve issues promptly.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hostess

Alla Famiglia
Allentown, PA
08.2024 - 01.2025
  • Accurately recorded customer information into reservation system.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Provided menus to customers and answered questions regarding menu items.
  • Maintained a clean and organized dining area.
  • Handled cash payments and reconciled daily transactions accurately.
  • Resolved any customer complaints or issues quickly and professionally.
  • Greeted guests warmly upon arrival, seating them promptly.

Server

The Keg
Sharon, PA
08.2022 - 10.2023
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Assisted in training new servers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Head Hostess

Avalon Lakes Golf and Country Club
Sharon, PA
05.2020 - 08.2022
  • Trained new staff on proper hosting procedures and policies.
  • Assisted with seating arrangements for large groups and special occasions.
  • Provided excellent customer service to ensure guest satisfaction.
  • Greeted guests upon arrival and escorted them to their tables.

Education

Beauty

Bella Capelli Academy
Robinson PA
07-2025

High School Diploma -

Kennedy Catholic High School
Hermitage, PA
06-2023

Some College (No Degree) - Business

Penn State Shenango
Sharon, PA

Skills

  • Customer service
  • Team collaboration
  • Cash handling
  • Food running
  • Sales techniques
  • Positive and professional
  • Phone etiquette
  • Guest engagement
  • Cleaning and sanitation

Certification

  • Dulce Lash Certificate Of Completion

Affiliations

  • Basketball Coach (in the summer time only)
  • Signed Pittsburgh and Philadelphia model
  • Member at planet fitness (I love Exercise)
  • Cycling

Timeline

Hostess

Alla Famiglia
08.2024 - 01.2025

Server

The Keg
08.2022 - 10.2023

Head Hostess

Avalon Lakes Golf and Country Club
05.2020 - 08.2022

Beauty

Bella Capelli Academy

High School Diploma -

Kennedy Catholic High School

Some College (No Degree) - Business

Penn State Shenango

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