Cassandra Daugherty
Administrative Professional
Oshkosh,WI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Property Manager
RHP Properties
03.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Office Coordinator
Adashun Jones
8 2023 - 2 2024
- Receive new listings from agents and uploaded information into MLS to make listings live
- Prepare accepted offer and closing files
- Assist in gathering materials needed for closings
- Design, print and cut mailers for agents
- Secretarial duties as needed
Business Office Manager/Executive Assistant
Bella Vista of Eden
08.2022 - 08.2023
- Communicated with clients
- Supervised office staff
- Maintained and supervised office operations
- Maintained office supply inventory
- Processed payments and invoices
- Assisted in other departments as necessary
- Scheduled multiple calendar meetings
- Assisted in event planning and resident outings
Administrative Assistant
ThedaCare Behaviorial Health
10.2021 - 07.2022
- Arrange conference, meeting, or travel reservations for office personnel
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced
- Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
- Coordinate conferences, meetings, or special events
- Develop or maintain internal or external company Web sites
- Make copies of correspondence or other printed material
- Manage projects or contribute to committee or teamwork
- Order and dispense supplies
- Prepare conference or event materials, such as flyers or invitations
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Office Manager
Lake View Memorial Park
07.2019 - 10.2021
- Arrange for necessary maintenance or repair work
- Develop or update procedures, policies, or standards
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems
- Interpret and communicate work procedures and company policies to staff
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance
- Make recommendations to management concerning such issues as staffing decisions or procedural changes
- Monitor inventory levels and requisition or purchase supplies as needed
- Resolve customer complaints or answer customers' questions regarding policies and procedures
- Prepared bank deposits
Baker/Cake Decorator
LaSures Bakery and Cafe
06.2017 - 09.2019
- Prepared all cake batters, cookie dough, pies and breads needed daily
- Baked a variety of baked goods depending on orders for both the bakery and banquet hall including cakes, pies, cookies, bars, mini dessert buffets
- Decorated cakes of all sizes and for all occasions
- Prepped, baked and decorated wedding cakes and cupcakes
- Assisted executive shift with line prep as needed.
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Lead Baker
Panera Bread
08.2015 - 06.2017
- Received and processed daily fresh dough delivery
- Proofed, prepped and baked breads, bagels and pastries
- Ensured all product was with expiration dates
- Preformed 30, 60, 90-day baker evaluations from Fond Du Lac to Green Bay
- Filled bakery display as needed
- Prepped and baked cookies, Cinnamon Rolls and various sweets as needed
- Maintained safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Education
High School Diploma -
Oshkosh West High School
Oshkosh, WI 08.1996 - 06.2000
Skills
Strong Communication Skills
Payment Collection
Office Administration
Administrative Support
Data Entry
Computer Skills
File Organization
Training and coaching
Scheduling and calendar management
Event Coordination
Account Reconciliation
Policy and procedure modification
Assessments
- Administrative assistant/receptionist, Proficient, 04/2022, Using basic scheduling and organizational skills in an office setting
- Data entry: Attention to detail, Proficient, 07/2022, Maintaining data integrity by detecting errors
- Sales skills, Proficient, 03/2022, Influencing and negotiating with customers
- Office manager, Proficient, 07/2023, Scheduling and budgeting
- Attention to detail, Proficient, 06/2022, Identifying differences in materials, following instructions, and detecting details among distracting information
- Customer service, Proficient, 03/2022, Identifying and resolving common customer issues
- Office manager, Proficient, 07/2022, Scheduling and budgeting
- Verbal communication, Proficient, 06/2022, Speaking clearly, correctly, and concisely
- Bookkeeping, Proficient, 06/2022, Calculating and determining the accuracy of financial data
- Spreadsheets with Microsoft Excel, Proficient, 08/2022, Knowledge of various Microsoft Excel features, functions, and formulas
- Managing accounts in QuickBooks, Proficient, 06/2022, Using QuickBooks software to manage business financials
- Customer focus & orientation, Proficient, 03/2022, Responding to customer situations with sensitivity
- Working with MS Word documents, Proficient, 05/2024, Knowledge of various Microsoft Word features, functions, and techniques
Timeline
Assistant Property Manager
RHP Properties
03.2024 - Current
Business Office Manager/Executive Assistant
Bella Vista of Eden
08.2022 - 08.2023
Administrative Assistant
ThedaCare Behaviorial Health
10.2021 - 07.2022
Office Manager
Lake View Memorial Park
07.2019 - 10.2021
Baker/Cake Decorator
LaSures Bakery and Cafe
06.2017 - 09.2019
Lead Baker
Panera Bread
08.2015 - 06.2017
High School Diploma -
Oshkosh West High School
08.1996 - 06.2000
Office Coordinator
Adashun Jones
8 2023 - 2 2024