Summary
Work History
Education
Skills
Timeline
Generic

Cassandra Dick

Knoxville,TN

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cleaning and delivery position. Ready to achieve company goals.

Work History

Server

Dick's Last Resort
05.2019 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested high selling items add ons and tshirts our schedule is based off our sales.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Increased sales significantly by upselling higher-end products to customers.

Server

Pelancho's Mexican Restaurant
02.2019 - 06.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Server

Scrambled Jakes
06.2018 - 05.2019
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Server

Tennessee Tap House
07.2018 - 02.2019
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Bussed and reset tables to keep dining room and work areas clean.

Activities Assistant

Quality Care Center
01.2017 - 03.2018
  • Engaged residents through events, small groups, and personal attention.
  • Provided emotional support and companionship to improve quality of life for residents.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
  • Scheduled movies, entertainment, and other special events.

Sever

Rafferty's Resturant And Bar
03.2015 - 10.2016
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked guests' identification before serving alcoholic beverages.

Education

High School Diploma -

Cumberland County High School
Crossville, TN
05.2010

Skills

  • Relationship Management
  • Safe Food Handling
  • Food Delivery
  • Supply Restocking
  • Guest Relations Management
  • Sales Expertise
  • Performance Improvement
  • Service Prioritization
  • High-Volume Dining
  • Sales Techniques
  • cleaning and organizing
  • Hospitality Service Expertise
  • Cash Handling

Timeline

Server

Dick's Last Resort
05.2019 - Current

Server

Pelancho's Mexican Restaurant
02.2019 - 06.2019

Server

Tennessee Tap House
07.2018 - 02.2019

Server

Scrambled Jakes
06.2018 - 05.2019

Activities Assistant

Quality Care Center
01.2017 - 03.2018

Sever

Rafferty's Resturant And Bar
03.2015 - 10.2016

High School Diploma -

Cumberland County High School

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Cassandra Dick