Cassandra Eden
Urbandale,Iowa
Summary
Dynamic professional with a proven track record at Fridley Theatres, excelling in staff management and operations. Recognized for enhancing customer satisfaction and driving sales growth through effective leadership and strategic marketing initiatives. Skilled in employee scheduling and fostering a collaborative team environment, ensuring seamless operations and optimal performance.
Overview
16
16
years of professional experience
Work History
Assistant General Manager
Fridley Theatres
09.2009 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Coordinated with multiple departments to ensure seamless operations, leading to enhanced customer experience.
Assistant Manager
Fuzzy Taco Shop
06.2018 - 04.2019
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Bank Teller
Community State Bank
01.2013 - 03.2015
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
High School Diploma -
North Des Moines High School
Des Moines05.2010
Skills
- Staff management
- Employee scheduling
- Food safety and sanitation
- Customer service
- Effective leader
- Operations management
Timeline
Assistant Manager
Fuzzy Taco Shop
06.2018 - 04.2019
Bank Teller
Community State Bank
01.2013 - 03.2015
Assistant General Manager
Fridley Theatres
09.2009 - Current
High School Diploma -
North Des Moines High School
Similar Profiles
Jean HansonJean Hanson
SCHOOL SOCIAL WORKER at Fridley Public SchoolsSCHOOL SOCIAL WORKER at Fridley Public Schools
Aaron WalczakAaron Walczak
Police Officer at Fridley Public SafetyPolice Officer at Fridley Public Safety
Patrick WellsPatrick Wells
District Attendance Intervention and Behavior at Fridley Public SchoolsDistrict Attendance Intervention and Behavior at Fridley Public Schools
Nathan C. EvansNathan C. Evans
Social Emotional Behavior Specialist at West Des Moines Community Schools/Kids WestSocial Emotional Behavior Specialist at West Des Moines Community Schools/Kids West
Richard MitchellRichard Mitchell
Marketing at Acosta Sales & MarketingMarketing at Acosta Sales & Marketing