Cassandra Gorosave
Tucson,AZ
Summary
Dynamic Sales Associate with a proven track record. excelling in customer service and relationship building. Adept at boosting customer satisfaction and driving sales through effective problem-solving and teamwork. Skilled in cash handling and payment processing, consistently achieving sales targets while maintaining a welcoming store environment.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Cricket Wireless
09.2024 - 03.2025
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Sales Associate
T-Mobile
06.2022 - 09.2024
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Collaborated with team members to achieve monthly sales targets.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Associate
Polo Ralph Lauren
03.2021 - 06.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Desert View
Tucson Az05.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Relationship building
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Client service
- Store opening and closing
- Sales expertise
- Upselling
- Cleaning techniques
- Payment processing
- Cold calling
- Friendly and outgoing
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Sales Associate
Cricket Wireless
09.2024 - 03.2025
Sales Associate
T-Mobile
06.2022 - 09.2024
Sales Associate
Polo Ralph Lauren
03.2021 - 06.2022
Desert View
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