Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Cassandra Green

Webster,TX

Summary

Detail-oriented individual with exceptional communication and project management skills. Exhibits the ability to handle multiple tasks efficiently in fast-paced environments. Noted for proactive problem-solving and optimization of processes to support team objectives.

Overview

14
14
years of professional experience

Work History

Better Living Consultant

The Preserve at Baywood-Venterra Reality
2023.06 - Current
  • Provided prospective residents with detailed information about available units and community amenities.
  • Conducted property tours, showcasing units and addressing potential residents' questions.
  • Assisted with lease agreements, processing applications, and conducting move-in orientations.
  • Followed up with prospective residents through email, phone, and in-person interactions to convert leads.
  • Coordinated with maintenance and management to ensure all units were move-in ready.
  • Addressed and resolved resident concerns, maintaining high levels of resident satisfaction.
  • Coordinated all resident engagement events for the property, enhancing community experience.

Mobile Expert

T-Mobile
2018.10 - 2023.06
  • Increased sales by 20% through product demonstrations and targeted upselling
  • Organized promotional events within the store to attract new customers and increase brand awareness within the community.
  • Successfully closed high-value deals by establishing strong relationships with key decision-makers
  • Exceeded quotas by consistently generating new leads and prospecting for new business opportunities.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
  • Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.


-Winners Circle Award Recipient 2019

-Winner Circle Award Recipient 2022

Front Desk Coordinator

The Boardroom
2018.01 - 2018.10
  • Assisted with planning and executing company events
  • Created and updated employee records
  • Provided administrative support to the office manager and other staff members
  • Handled incoming and outgoing mail
  • Updated the company website and social media accounts
  • Answered phones and scheduled appointments
  • Greeted clients and provided them with refreshments
  • Assisted with check-ins and check-outs
  • Recommended and sold salon products
  • Performed opening and closing duties.

Store Manager

Vape City
2017.01 - 2018.01
  • Led team of employees in daily tasks and operations
  • Supervised and trained new employees
  • Organized and maintained inventory
  • Dealt with customer complaints and concerns
  • Opened and closed store.

Master Stylist

Family Hairitage
2011.03 - 2015.04
  • Led salon in profitable style changes
  • Trained new stylists in cutting and coloring techniques
  • Monitored inventory and ordered supplies as needed
  • Styled clients based on their needs
  • Opened and closed salon.

Education

Associates - Communications

San Jacinto College
Pasadena, TX
05.2017

Cosmetology Degree - Cosmetology

Blue Cliff College
Lafayette, LA
06.2011

High School Diploma - General Studies

Dobie High School
Houston, TX
05.2009

Skills

  • Customer Service
  • Microsoft Word
  • Typing
  • Organization
  • Problem Solving
  • Sales Expert
  • Client Relationship Building
  • Creativity and Innovation
  • Social media proficiency
  • Assertiveness
  • Critical Thinking

Accomplishments

  • Consistently ranked in the Top 10 across all Venterra Realty properties since joining in June 2023.
  • Recognized as a Rising Star for outstanding performance.
  • Cross-trained in the Better Living Manager (BLM) role, providing flexible support to management.
  • Mentored new hires and traveled to other regions to provide mentorship and training.
  • Active member of the L.E.A.D.E. Team, participating in company-wide initiatives.

Languages

Spanish
Native or Bilingual

Timeline

Better Living Consultant

The Preserve at Baywood-Venterra Reality
2023.06 - Current

Mobile Expert

T-Mobile
2018.10 - 2023.06

Front Desk Coordinator

The Boardroom
2018.01 - 2018.10

Store Manager

Vape City
2017.01 - 2018.01

Master Stylist

Family Hairitage
2011.03 - 2015.04

Associates - Communications

San Jacinto College

Cosmetology Degree - Cosmetology

Blue Cliff College

High School Diploma - General Studies

Dobie High School
Cassandra Green