Sadie Pina
Katy,TX
Summary
Strategic and customer-focused marketing and management graduate student with 5+ years of experience in customer service, digital engagement, and sales. Proven ability to bridge technology and business needs through user research, market analysis, and creative strategy. Strong foundation in computing technologies and digital ecosystems, with a keen interest in human interface device trends and innovation. Known for delivering actionable insights that drive business growth and enhance user experience. Seeking to contribute to HP’s hybrid work and gaming ecosystem through forward-thinking strategy and cross-functional collaboration.
Overview
5
5
years of professional experience
Work History
Better Living Consultant
Venterra Realty
01.2024 - Current
- Managed full sales lifecycle through CRM systems, converting leads into leases and generating ~$2M in revenue within the first year.
- Executed personalized client tours and strategic follow-ups, boosting customer engagement and satisfaction.
- Designed and scheduled social media content for Instagram and Facebook, aligning with branding goals and driving resident participation.
- Tracked engagement metrics and leveraged insights to optimize content strategy and elevate user interaction.
- Demonstrated strategic thinking by aligning community marketing with customer behavior trends and business objectives.
Bartender & Beverage Cart Attendant
Willow Fork Country Club
11.2022 - 12.2023
- Delivered consistent, high-quality service during 15+ large-scale events and tournaments, enhancing member satisfaction.
- Led banquet logistics and club mixers, improving event success and community engagement.
- Oversaw inventory management and food/alcohol safety compliance in coordination with management.
- Trained and mentored 8 new staff members, fostering a collaborative and efficient team environment.
Server
Perry's Steakhouse and Grille
11.2020 - 11.2022
- Ranked among top sales performers; consistently exceeded upselling goals and maintained premium service standards.
- Managed large-scale corporate and private dining events, ensuring seamless coordination and client satisfaction.
- Supported high-volume operations with a focus on customer experience and team collaboration.
Education
Master of Science - Management & Leadership
University of Houston – C.T. Bauer College of Business
Bachelor of Business Administration - Marketing and Management
University of Houston – C.T. Bauer College of Business
05.2025
Skills
- Strategic Thinking & Market Analysis
- Customer Experience & Communication
- CRM Systems & Data-Driven Insights
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Canva & Social Media Management
- Fundamental Knowledge of Computing and Peripherals
- Business Case Development (Forecasting & Planning)
Timeline
Better Living Consultant
Venterra Realty
01.2024 - Current
Bartender & Beverage Cart Attendant
Willow Fork Country Club
11.2022 - 12.2023
Server
Perry's Steakhouse and Grille
11.2020 - 11.2022
Bachelor of Business Administration - Marketing and Management
University of Houston – C.T. Bauer College of Business
Master of Science - Management & Leadership
University of Houston – C.T. Bauer College of Business
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