Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Asset Living
Cedar Hill, TX
10.2025 - Current
Managed daily operations to ensure efficient property management and resident satisfaction.
Developed training programs for new staff, enhancing onboarding processes and team performance.
Implemented cost-saving measures through vendor negotiations and resource allocation strategies.
Oversaw maintenance requests, ensuring timely resolution and adherence to safety standards.
Assistant Property Manager
Summit Property Management
Dallas, TX
12.2017 - 10.2022
Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
Handled resident complaints and expedited maintenance requests.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Inspected properties regularly to identify deficiencies and schedule repairs.
Checked common areas regularly to keep neat, clean and free of debris.
Leasing Manager
Capstone Management
Dallas, TX
06.2016 - 12.2017
Received, checked and processed applications for new leases.
Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
Wrote and filed reports each day on current leasing activities.
Ran background checks on potential tenants to evaluate criminal records and credit statuses.