Cassandra Hearn
Tulare,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Renal Service Coordinator
Interwell Health, (Formerly Cricket Health)
01.2024 - Current
- Coordinating and managing services related to renal care
- Collaborate with Nephrologists and other healthcare professionals to develop individualized care plans for patients progressing to renal replacement therapy
- Obtain and input relevant patient demographic information required for tracking
- Work closely with patients, their families and caregivers to educate them about the patient's care plan
- Coordinate appointments, manage schedules, and ensure timely communication between patient's healthcare providers and facilities.
Pharmacy Navigator
Interwell Health, (Formerly Cricket Health)
03.2021 - 12.2023
- Deliver onboarding, training and supervision to newly hired navigators as preceptor for the department
- Collaborate cross-functional and develop new workflows to improve efficiency of care delivery
- Colead cross-regional monthly meetings to ensure consistency of the navigator role and identify opportunities for process improvement
- Create and present document to highlight new company releases
340B Analyst
Kaweah Delta Hospital
Visalia, CA
02.2020 - 03.2021
- Ensured adherence to changes in 340b program policies and procedures through regular reviews
- Participated in 340b audits
- Ensured compliance in Medicaid claims, preventing potential duplicate discount rebates through monitoring and auditing.
- Conducted assessments to determine patient eligibility in a variety of settings, including mixed-use areas and clinics.
- Ensured that facilities maintain adherence to 340b program regulations and guidelines
- Performed audits on a scheduled basis; presenting and resolving reconciliation issues as they arise during the monitoring and reconciliation process.
Certified IV Technician
Kaweah Delta Hospital
Visalia, CA
11.2018 - 02.2020
- Coordinated and scheduled the preparation of sterile mixtures including parental nutrition, antibiotics and hydrations using aseptic techniques
- Managed drug and supply inventories
- Exhibited proficiency in IV and Chemo compounding
- Properly cleaned and maintained department equipment such as IV hoods
- Inspected drug storage sites, monitored drug supply expiration dates and ensured proper supply levels.
Patient Care Pharmacy Technician
Kaweah Delta Hospital
Visalia, CA
06.2017 - 11.2018
- Obtained the best possible medication history for patients who are at high risk for readmission
- Played a key role in enhancing patient experience through close collaboration with Pharmacists
- Assisted in facilitation communication between patients, insurance companies and Doctors
- Ensured the patients can afford medication, provided access to Patient Financial services if there is a hardship.
Pharmacy Technician
Rite Aid Pharmacy
Central Valley, CA
08.2012 - 06.2017
- Provided excellent customer service
- Processed and filled prescriptions
- Worked closely with Pharmacist to enhance patient experience
- Provided ongoing communication with doctor offices and insurance companies to ensure necessary medication changes.
Education
Pharmacy Technician -
Boston Reed College
11.2009
Associate of Science in Business -
College of the Sequoias
Skills
- Accurate Recordkeeping
- Resource Utilization
- Program follow-up and assessment
- Detail orientation
- MS Office expertise
- Project Planning
- Interpersonal Communication
- Reliability
- Self Motivation
- Time Management
- Excellent Communication
- Program Evaluation
- Task Prioritization
- Adaptability and Flexibility
- Problem-Solving
- Active Listening
- Organizational Skills
Licensing
- Certified Pharmacy Technician, California, 91780
- PTCB National Pharmacy Technician Certification, 300049513
- Illinois Pharmacy Technician, 049.297338
- Texas Pharmacy Technician, 349618
Affiliations
- Former College Softball Athlete
- Former soccer coach
- Cheer Team mom
- 4th Grade room mom
References
References available upon request.
Timeline
Renal Service Coordinator
Interwell Health, (Formerly Cricket Health)
01.2024 - Current
Pharmacy Navigator
Interwell Health, (Formerly Cricket Health)
03.2021 - 12.2023
340B Analyst
Kaweah Delta Hospital
02.2020 - 03.2021
Certified IV Technician
Kaweah Delta Hospital
11.2018 - 02.2020
Patient Care Pharmacy Technician
Kaweah Delta Hospital
06.2017 - 11.2018
Pharmacy Technician
Rite Aid Pharmacy
08.2012 - 06.2017
Pharmacy Technician -
Boston Reed College
Associate of Science in Business -
College of the Sequoias
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