Cassandra Iribe Rodriguez
Salinas,CA
Summary
As a Mexican American raised by parents with a strong work ethic, I have learned thru them to having great performance skills.
Overview
11
11
years of professional experience
Work History
Cashier
Panda Express
04.2022 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Medical Assistant
Gonzales Medical Center
10.2022 - 01.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Medical Receptionist
Gonzales Medical Center
10.2022 - 01.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Medical Assistant/Receptionist
Access Family Health Care
03.2019 - 09.2021
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Medical Assistant/Receptionist
Doctors on Duty
12.2013 - 12.2018
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Supported office staff and operational requirements with administrative tasks.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
- Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
Education
Medical Certificate - Medical Assisting
Central Coast College
Salinas, CA12.2013
Highs School Diploma - General Office Services
Everett Alvarez High School
Salinas, CA06.2012
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Cash handling and management
- Cash Register Operation
- Organizational abilities
- Merchandise Restocking
- Payment Collection
- Staff Training
- Medical terminology knowledge
- Direct Patient Care
- Data Entry
- Phlebotomy
- Reliable team player
- CPR
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Gonzales Medical Center
10.2022 - 01.2024
Medical Receptionist
Gonzales Medical Center
10.2022 - 01.2024
Cashier
Panda Express
04.2022 - 06.2024
Medical Assistant/Receptionist
Access Family Health Care
03.2019 - 09.2021
Medical Assistant/Receptionist
Doctors on Duty
12.2013 - 12.2018
Medical Certificate - Medical Assisting
Central Coast College
Highs School Diploma - General Office Services
Everett Alvarez High School