Summary
Overview
Work History
Education
Skills
Letter of Recommendation
Timeline
Generic

Cassandra Jennings

Scarborough,ME

Summary

Motivated worker who is always attending to customer's and the restaurant's needs. Currently shadowing/working alongside bar manager at Ken's Place to gain experience. Engaged in self study to familiarize myself with cocktail recipes.

Overview

4
4
years of professional experience

Work History

Server

Ken's Place
05.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple customer's needs simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Host

Seadog Brewing Company
11.2022 - 01.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

No Degree - Business/Marketing

University of Maine
Orono, ME
05.2027

High School Diploma -

Scarborough High School
Scarborough, ME
06.2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Well versed in technology
  • Flexible, quick to make accommodations
  • Team player
  • Able to handle high pressure situations with composure
  • Reliable

Letter of Recommendation

Letter of Recommendation from former owner of Ken's Place, Dave Wilcox:

August 25, 2022

David Wilcox

Owner of Ken’s Place Seafood Restaurant

207 Pine Point Road

Scarborough, Maine 04074

(207) 232-0906

To Whom it may Concern,

It gives me great pleasure and confidence to write this letter for Cassandra Jennings.

I have worked alongside Cassie for three years and immediately recognized her dependable and reliable character. Cassie would serve the customers and create a calm, productive and caring atmosphere in the restaurant. She is friendly, outgoing, and very well liked by employees and customers as well.

Cassie has a genuine positive work attitude and her communication with other employees ensures the details and organization of her workspace. She is a great leader among the staff utilizing her training and guiding skills well. Also the workday can change in many ways, and she worked diligently to meet daily challenges and maintain flexibility. I can forsee that business and marketing is well suited for her since she is very thorough, a great leader and works well as a team member under any stress.

I would highly recommend Cassandra Jennings for continuing to work in the restaurant industry. Please feel free to contact me with any questions you may have.

Sincerely,

David Wilcox

Timeline

Host

Seadog Brewing Company
11.2022 - 01.2023

Server

Ken's Place
05.2020 - Current

No Degree - Business/Marketing

University of Maine

High School Diploma -

Scarborough High School
Cassandra Jennings