Cassandra Johnson
Dresser,WI
Summary
Accomplished District Manager with a proven track record at APG WI LLC, enhancing operational efficiency and employee morale across 11 stores. Expert in strategic planning and customer relations, significantly boosting store performance. Skilled in leadership and operations management, fostering team development and ensuring compliance with stringent standards.
Overview
25
25
years of professional experience
Work History
District Manager
Skoglund Oil/DMG/APG
Saint Croix Falls, WI
04.2000 - 02.2025
- I have worked at the same location for 25 years, moving up from Customer Service Rep to Deli Manager to Store Manager to District Manager. Although there have been multiple owners over those 25 years, I have stayed with the business.
- Supervised 11 store locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Observed quality assurance standards to optimize freshness of deli products.
- Created enticing deli displays that showcased featured products and attracted customers to the department.
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Operations management
- Sales management
- Customer relations
- Staff development
- Team development
- Financial management
- Employee scheduling
- Sales reporting
- Policies and procedures
- Operations improvements
Timeline
District Manager
Skoglund Oil/DMG/APG
04.2000 - 02.2025