Cassandra Jones
Pittsburgh,PA
Summary
Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
Certification
9
9
years of post-secondary education
8
8
years of professional experience
Work History
Server
La Dolce Vita
Pittsburgh, PA
05.2026 - Current
- Served customers promptly while providing detailed explanations of order customizations
- Prepared a variety of cocktails and beverages for customers at the bar
- Answered phones for customer inquiries including reservations and special party requests
- Maintained cleanliness and organization of dining and bar area.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Nanny
Private Family Household
Pittsburgh, PA
08.2025 - 08.2026
- Developed and organized comprehensive daily activity schedules to promote engagement and structure
- Coordinated transportation for children to school and activities, ensuring timely arrivals and safe travel
- Collaborated closely on personal and special needs to provide tailored support and care
- Communicate daily with parents over the needs of three and five year old siblings
Infant/Toddler Teacher
Southminster Childcare Center
Pittsburgh, PA
10.2023 - 01.2025
- Created activities and lesson plans targeting developmental milestones for each child's skill level
- Provided care for four to ten children ages newborn to three, ensuring a safe and nurturing environment
- Developed trusting and nurturing relationships with children through consistent engagement and care.
- Documented daily parental reports on individual needs and developmental progress
- Practice communication techniques such as baby sign language and simple language
Summer Camp Counselor
Kon-O-Kwee Spencer
Fombell, PA
06.2023 - 08.2023
- Supervised campers overnight to ensure safety and well-being.
- Facilitated engagement in activities and conversations to foster inclusivity and participation
- Taught adaptive archery to enhance skills and confidence in adults with disabilities and children
- Aid or complete all personal hygiene tasks for campers
- Maintained accurate documentation of paperwork and ISPs to ensure compliance and support for campers
Maid Service
MSR Platinum Cleaning
Pittsburgh, PA
11.2021 - 05.2023
- Cleaned with attention to detail, focusing on overlooked areas for enhanced customer satisfaction
- Completed all tasks promptly to ensure high customer satisfaction
- Scheduled customer appointments, leading to consistent rebooking
- Cleared waste from premises to ensure a tidy environment to ensure a clean space at the end of the shift
Assistant Teacher
Sewickley Valley YMCA
Sewickley, PA
11.2021 - 05.2022
- Created a safe and nurturing environment for student learning and development.
- Monitored and documented student progress in Kaymbu application to facilitate communication.
- Fostered trust and collaboration with parents and guardians to improve student support.
- Established routine and maintained cleanliness
Server
Eatn' Park
Pittsburgh, PA
08.2018 - 04.2020
- Served guests promptly during busy shifts to maintain service flow
- Greeted guests and communicated daily specials to enhance dining experience
- Input orders in POS system while efficiently spacing out appetizers and meals
- Processed customer payments efficiently to ensure quick transactions
- Handled cash transactions accurately at the end of each shift.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
College - Human Resource Management Major, Business Administration Minor
Lynn University
Pittsburgh, PA 07.2026 - 07.2026
College - Liberal Arts & Sciences
Community College Of Allegheny County
Pittsburgh, PA 01.2021 - 05.2026
High School - Environmental Science
Pittsburgh Science and Technology Academy
Pittsburgh, PA 08.2016 - 05.2020
Skills
- Customer service
- Menu knowledge
- POS operation
- Cash handling
- Activity coordination
- Team collaboration
Certification
- PA Mandated and Permissive Reporting
- Apple Teacher
- First Aid CPR AED
Timeline
College - Human Resource Management Major, Business Administration Minor
Lynn University
07.2026 - 07.2026
Server
La Dolce Vita
05.2026 - Current
Nanny
Private Family Household
08.2025 - 08.2026
Infant/Toddler Teacher
Southminster Childcare Center
10.2023 - 01.2025
Summer Camp Counselor
Kon-O-Kwee Spencer
06.2023 - 08.2023
Assistant Teacher
Sewickley Valley YMCA
11.2021 - 05.2022
Maid Service
MSR Platinum Cleaning
11.2021 - 05.2023
College - Liberal Arts & Sciences
Community College Of Allegheny County
01.2021 - 05.2026
Server
Eatn' Park
08.2018 - 04.2020
High School - Environmental Science
Pittsburgh Science and Technology Academy
08.2016 - 05.2020