Summary
Overview
Work History
Education
Skills
References
Timeline
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Cassandra Kyambadde

Lynnwood

Summary

Dynamic and results-driven professional with a proven track record at Lavish Roots, excelling in team management and customer service. Skilled in training and mentoring staff, I enhance operational efficiency while maintaining high inventory standards. Proficient in Microsoft Excel, I am dedicated to delivering exceptional service and fostering a motivated team environment.

Overview

9
9
years of professional experience

Work History

Grocery Delivery Driver

Instacart
Bothell
01.2019 - Current
  • Ensured timely deliveries to customers across designated routes.
  • Adhered to company policies and procedures when delivering goods.
  • Provided accurate and up-to-date information on product availability.
  • Handled merchandise in accordance with product handling standards.

FOH Manager

Lavish Roots
Redmond
10.2019 - 06.2022
  • Supervised front-of-house operations to ensure smooth customer service experiences.
  • Trained and mentored staff on customer interaction and service protocols.
  • Implemented training programs to enhance team performance and efficiency.
  • Conducted regular inventory checks and placed orders for additional supplies as needed.

Barista

Espresso Break
Mountlake Terrace
07.2016 - 06.2019
  • Prepared and served a variety of coffee beverages and specialty drinks.
  • Maintained cleanliness and organization of the café and workstations.
  • Managed inventory levels and restocked supplies as needed.
  • Trained new baristas on coffee preparation techniques and customer service standards.

Education

Bachelor of Science - Business Administration And Management

Western Governors University
Salt Lake City, UT
10-2024

High School Diploma -

Mountlake Terrace High School
Mountlake Terrace, WA
06-2015

Skills

  • Customer service
  • Team management
  • Training and mentoring
  • Inventory management
  • Microsoft Excel
  • Self-motivation and discipline

References

References available upon request.

Timeline

FOH Manager

Lavish Roots
10.2019 - 06.2022

Grocery Delivery Driver

Instacart
01.2019 - Current

Barista

Espresso Break
07.2016 - 06.2019

Bachelor of Science - Business Administration And Management

Western Governors University

High School Diploma -

Mountlake Terrace High School

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