Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Assessments
Awards
Timeline
Hi, I’m

Cassandra Miller

Rixeyville,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
years of professional experience
1
Certification

Work History

Allstate Insurance

Insurance Producer
06.2022 - Current

Job overview

  • Sales position
  • Worked in high-volume, competitive sales environment.
  • Managed a high volume of daily tasks while maintaining a focus on providing quality customer service.
  • Utilized CRM software to manage client relationships.
  • Analyzed customer needs to provide customized insurance solutions.

Allstate Insurance

Licensed Insurance Agent
04.2022 - 06.2022

Job overview

Sales position

  • Intensive training
  • Began this position brand new to the industry
  • Analyzed risk factors to recommend appropriate coverage levels.
  • Fast paced computer use, outgoing phone calls, and constant compliance requirements
  • Energetic work environment

Jo-Ann Fabric and Craft Stores

Key Holder
08.2017 - 04.2021

Job overview

  • Steady business environment
  • Cut different types of fabric, keep the store clean and stocked, as well as checkout customers in a timely manner
  • Gain knowledge of different crafts, and tools needed
  • Excellent customer service in-store, online, and over the phone
  • Handle managerial tasks, paperwork, customer complaints, questions, open and close the store
  • Assist the store manager with any task needed.

Pranapiloga

Yoga Instructor
04.2018 - 10.2020

Job overview

  • After 9 months of training I earned my YTT 200 hr certificate
  • For one and a half years I taught an instudio multi level vinyasa yoga class
  • I also teach outdoor yoga during spring and summer
  • People of all ages, and abilities are welcome in my classes
  • I was teaching kids yoga on Sundays at ChildHelp Lignum, VA before Covid-19.

Chili's

Server
05.2019 - 03.2020

Job overview

  • I provide friendly customer service to hungry guests, as well as keeping up clean tables, and clean front of house kitchen line
  • I receive many compliments on my service in this position
  • I try to be the best example of good service for my younger coworkers.

Opee Enterprise Inc.

Server
05.2016 - 09.2016

Job overview

  • Denny's is a very busy restaurant with 3 menus, and many special requests
  • I offered a delicious 3 course meal, including breakfast and special drinks
  • Friendly customer service, a clean restaurant and a speedy check out are very important to every guest
  • A lot of accuracy and detail went into this fast paced serving job.

Bandanas Bar-B-Q

Server/Bartender
02.2016 - 07.2016

Job overview

  • Delicious BBQ restaurant with 7 sauces
  • Friendly, southern themed, work environment
  • Daily cleaning, and stocking assignments
  • Many delicious meal options
  • Catering, online, and over the phone take out orders
  • Bandanas gave me the opportunity to be versatile, and help teach other servers about good customer service.

Benton Square Restaurant

Server/Bartender
08.2014 - 02.2015

Job overview

  • Fine Dining Restaurant with catering, and party hosting
  • Gorgeous historical building with much charm
  • Busy work environment with bartending, over the phone orders
  • Daily cleaning assignments, and stocking.

Mers Goodwill

Sales Associate
09.2012 - 07.2014

Job overview

  • Popular thrift store
  • Worked all 5 stations: Cashier, Stocking, Hanging, Tagging, Receiving and Sorting
  • Majority of work done in the back donation receiving, and sorting area, and at the cash register
  • Kept a clean store, and happy customers
  • Much organizing, and decorating, was accomplished in this Goodwill store
  • My customers appreciated my friendliness, and helpfulness, as well.

Education

University of Phoenix
Phoenix, AZ

Undergraduate from Business
06.2011

Skills

  • Sales expertise
  • Account Management
  • Email Marketing
  • Risk Mitigation
  • Customer Engagement
  • Data Entry

Certification

  • Drivers License, 06/01/02, 06/01/24
  • YTT 200 HR, 07/01/17, Present, Yoga Teacher Training 200hr Certificate. KAY Certificate obtained Sept 2019.
  • CPR Certification
  • First Aid Certification
  • Life Insurance, 07/01/21, 06/30/24, No longer licensed to sell Life Insurance.
  • Property & Casualty License, 04/01/22, 06/30/24, Licensed to produce P&C insurance in Virginia.
  • Insurance Producer License

Additional Information

Yoga Instructor Certification 06/2017

Assessments

Customer Service Skills - Proficient, 09/01/18, Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient

Awards

Attendance Award, 02/01/21, Best attendance record of 3 years in the JOANN Store.

Timeline

Insurance Producer

Allstate Insurance
06.2022 - Current

Licensed Insurance Agent

Allstate Insurance
04.2022 - 06.2022

Server

Chili's
05.2019 - 03.2020

Yoga Instructor

Pranapiloga
04.2018 - 10.2020

Key Holder

Jo-Ann Fabric and Craft Stores
08.2017 - 04.2021

Server

Opee Enterprise Inc.
05.2016 - 09.2016

Server/Bartender

Bandanas Bar-B-Q
02.2016 - 07.2016

Server/Bartender

Benton Square Restaurant
08.2014 - 02.2015

Sales Associate

Mers Goodwill
09.2012 - 07.2014

University of Phoenix

Undergraduate from Business
Cassandra Miller