Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Extra
References
Timeline
Generic

Cassandra Nall

Altoona,WI

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

4
4
years of professional experience

Work History

Server

Olive Garden
Eau Claire, WI
10.2024 - Current
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Took orders from customers accurately and in a timely manner.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Child Caregiver

YMCA Daycare
Eau Claire, WI
04.2024 - 08.2024
  • Enforced rules to teach good manners and maintain safe environment.
  • Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
  • Encouraged children to express themselves through creative outlets such as music or art.

Host

Milwaukee Burger
Eau Claire, WI
04.2022 - 07.2022
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with servers about new tables, changes in food availability and customer comments.

Customer Service Representative

Metropolious Resort
Eau Claire, WI
01.2021 - 01.2022
  • Monitored surrounding environment constantly to watch for potential risks.
  • Performed emergency rescues when necessary.
  • Performed deep cleaning tasks as needed including carpet shampooing or furniture and upholstery cleaning.
  • Disassembled and assembled equipment for proper cleaning.
  • Assisted with general cleaning duties such as sweeping floors, washing walls, and cleaning bathrooms.

Education

High School Diploma -

Altoona High
Altoona, WI
05-2024

Skills

  • Order delivery practices
  • Team member support
  • Food inspection
  • Daily specials memorization
  • Table resetting
  • Hostess support
  • Item promotion
  • Customer service
  • Cleanliness standards
  • Strong work ethic
  • Table bussing
  • Point of sale (POS) system operations
  • Wine service
  • Safe food handling
  • Multitasking and organization
  • Group leadership
  • Age-appropriate activities
  • Hygiene and cleanliness
  • Child supervision
  • CPR training

Affiliations

  • Show choir
  • Cross country
  • Track
  • Music
  • Drawing/Writing

Accomplishments

  • Bowling Trophies
  • Honors
  • Choir Section Leader

Extra

  • Volunteer work
  • Student Council
  • Camp Councilor

References

References available upon request.

Timeline

Server

Olive Garden
10.2024 - Current

Child Caregiver

YMCA Daycare
04.2024 - 08.2024

Host

Milwaukee Burger
04.2022 - 07.2022

Customer Service Representative

Metropolious Resort
01.2021 - 01.2022

High School Diploma -

Altoona High

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Cassandra Nall