Cassandra Robinson
Ypsilanti
Summary
Dynamic sales associate with proven expertise at Rich&Rare Clothing Boutique, excelling in customer service and cash handling. Recognized for building lasting customer relationships and enhancing store appeal. Adept at problem-solving and teamwork, consistently achieving sales goals while ensuring a welcoming environment for all clients.
Overview
6
6
years of professional experience
Work History
Sales Associate
Rich&Rare Clothing Boutique
08.2022 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Bartender
Men Like Us
10.2021 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar presentable and well-stocked to meet customer needs.
Transporter
Uber And Lyft
01.2019 - 03.2024
- Warmly greeted patients and visitors and made each feel welcome.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Upheld compliance with federal, state, and local regulations governing commercial transportation operations.
Education
Bachelor of Science - Humanities
South Carolina State University
Orangeburg, SC06-2005
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Cash handling
Timeline
Sales Associate
Rich&Rare Clothing Boutique
08.2022 - Current
Bartender
Men Like Us
10.2021 - 08.2023
Transporter
Uber And Lyft
01.2019 - 03.2024
Bachelor of Science - Humanities
South Carolina State University
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