Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cassandra Rodriguez

Hayward,CA

Summary

Proven customer service professional with a track record of enhancing customer satisfaction at Jack in the Box. Excelled in resolving complaints, boosting loyalty through exceptional assistance, and maintaining accurate financial transactions. Demonstrates strong organizational abilities and proficiency in POS systems, alongside a commitment to professionalism and courtesy.

Overview

3
3
years of professional experience

Work History

Cashier

Jack in the Box
08.2021 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Tennyson Highschool
Hayward, CA
07.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Customer service excellence
  • Reliability and punctuality
  • Organizational abilities
  • Order Taking
  • Professionalism and Courtesy
  • Basic Math Competence
  • Product restocking
  • POS Systems
  • Issue Resolution
  • Order Packaging

Languages

English
Native or Bilingual
spanish
Native or Bilingual

Timeline

Cashier

Jack in the Box
08.2021 - 10.2024

Tennyson Highschool

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Cassandra Rodriguez