Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Cassandra SILVA-ANDRADE

Fresno,CA

Summary

National Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Hardworking employee with customer service, multitasking and time management abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

Greater Fresno Health
Fresno, CA
05.2023 - Current
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

Paraeducator

California Teaching Fellows
Fresno, CA
12.2019 - 03.2024
  • Provided instruction to individual or small groups of students to reinforce learning of material or skills initially introduced by a teacher.
  • Instructed students in basic academic skills such as reading, writing, math, science and social studies.
  • Supervised and monitored student behavior in classrooms, hallways, cafeterias, school yards, and other areas.
  • Encouraged positive behavior among students through reinforcement of expectations established by the school district or classroom teacher.

Cashier

Corina's Taqueria
Fresno, CA
10.2016 - 06.2023
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

Certificate - Medical Assisting

San Joaquin Valley College
Fresno, CA
05-2023

High School Diploma -

Fresno High School
Fresno, CA
06-2018

Some College (No Degree) - Social Work

California State University - Fresno
Fresno, CA

Skills

  • Medical Terminology
  • Patient-focused care
  • Patient Scheduling
  • HIPAA Compliance
  • CPR
  • Conversant in [english and spanish]
  • Certified in Basic Life Support (BLS)
  • Restocking lab supplies
  • Clinical Documentation
  • Patient Management
  • Electrocardiography (EKG)
  • Quick problem solver
  • Procedure Assistance

Accomplishments

  • High school Seal of Biliteracy

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Certification

  • National Certified Medical Assistant
  • BLS

Timeline

Medical Assistant

Greater Fresno Health
05.2023 - Current

Paraeducator

California Teaching Fellows
12.2019 - 03.2024

Cashier

Corina's Taqueria
10.2016 - 06.2023

Certificate - Medical Assisting

San Joaquin Valley College

High School Diploma -

Fresno High School

Some College (No Degree) - Social Work

California State University - Fresno

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Cassandra SILVA-ANDRADE