Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Cassandra Thammitage

1770 S Rock RD Apt 709 Wichita,KS

Summary

Dynamic professional with extensive experience in customer service and problem-solving, notably at Doordash. Proven ability to navigate tight schedules while ensuring customer satisfaction. Adept at cash transaction handling and fostering team collaboration, consistently enhancing operational efficiency and improving retention rates. Excels in multitasking and organization within fast-paced environments.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Doordash
Wichita, KS
03.2023 - Current
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Navigated routes with relevant map programs and GPS systems.

Warehouse Associate

Amazon
Wichita, KS
09.2022 - 03.2023
  • Packed boxes and stock using organizational guidelines.
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Operated forklifts to fill or empty overhead spaces.

Assistant Secretary

Hilltop Manor Mutual Housing Corporation Inc.
Wichita, KS
04.2022 - 09.2022
  • Account management/ Account Filing
  • Received and screened visitors and telephone calls for personnel and management staff.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Managed household errands and other essential duties.
  • Assisted with customer requests and answered questions to improve satisfaction.

Front Desk Receptionist

SpringHill suites
Wichita, KS
01.2022 - 04.2022
  • Assisted with travel arrangements for staff, management and host.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Donut Maker, Cashier

Casey's general stores
Clearwater, KS
05.2021 - 08.2021
  • Customer service
  • Prepared variety of foods according to exact instructions and recipe specifications.

Customer Service/ Cashier

Jumpstart
Clearwater, KS
03.2020 - 05.2021
  • Customer Service
  • Food prep following all safety protocols
  • Stocking and inventory
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.

Education

Graduate/Diploma -

Clearwater High School
Clearwater, KS

Skills

  • Customer service
  • Problem solving
  • Communication skills
  • Team collaboration
  • Cash transaction handling
  • Multitasking and organization

References

REFERENCES UPON REQUEST

References

References available upon request.

Timeline

Delivery Driver

Doordash
03.2023 - Current

Warehouse Associate

Amazon
09.2022 - 03.2023

Assistant Secretary

Hilltop Manor Mutual Housing Corporation Inc.
04.2022 - 09.2022

Front Desk Receptionist

SpringHill suites
01.2022 - 04.2022

Donut Maker, Cashier

Casey's general stores
05.2021 - 08.2021

Customer Service/ Cashier

Jumpstart
03.2020 - 05.2021

Graduate/Diploma -

Clearwater High School

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Cassandra Thammitage