Cassandra Lee Durham
Newark,New Jersey
Summary
Reliable individual proudly 4 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
5
5
years of professional experience
Work History
Bar Manager
Nico Kitchen
2018.08 - Current
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Bartender
Hill Tavern
2022.04 - 2022.10
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Kitchen & Bar
Nico
2018.08 - 2020.03
- Server
- Take food and drink orders from customers accurately and with a positive attitude; identifying customers special dietary needs and special requests
- Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc
- Respond to additional customers requirements by inquiring of needs; observing dining processes
- Prepare checks that itemize and total meal costs and sales taxes; returning change or credit card and signature slip to customers.
Education
High School Diploma -
Belleville High School
Skills
- Complex Problem-Solving
- Safe Work Practices
- Wine and Liquor Expertise
- Drink Preparation Knowledge
- Verbal and Written Communication
- Equipment Maintenance
- Professional Relationships
- Staff Training
Timeline
Bartender
Hill Tavern
2022.04 - 2022.10
Bar Manager
Nico Kitchen
2018.08 - Current
Kitchen & Bar
Nico
2018.08 - 2020.03
High School Diploma -
Belleville High School
Similar Profiles
Ziyanda RaphaduZiyanda Raphadu
Admin Assistant at Nico RaphaduAdmin Assistant at Nico Raphadu
Erick Alberto Perez-LeonErick Alberto Perez-Leon
Assistant Manager, Bartender, Server. at Nico And Vali.Assistant Manager, Bartender, Server. at Nico And Vali.
Tuguldur AzzayaTuguldur Azzaya
Head Waiter at Six By NicoHead Waiter at Six By Nico